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March 2024 by E Miller
The guys who work at Monro are very nice, but I give this place 2.5 stars because they way overcharged me for parts back in December and it didn't fix the problem. I had to take my car to the dealer to get it fixed. I don't plan on taking my car back here.
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February 2024 by Mr.Scruffles 62
Great service
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February 2024 by Joyce Riley
The staff are very knowledgeable and helpful. They kept me informed regarding changes in my appointment. When the work was completed, I could tell the difference in the sound of my car. I highly recommend.
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February 2024 by Scott Swisher
I've had several good experiences with the Brockport shop. ?
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January 2024 by Zack B
Failed my wife when her tires were still legal to NYS regs. Just to try to sell her on $600 dollars worth of tires. Absolute crooks
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January 2024 by Ryan Felice
Amazing work!!! Excellent work and great craftsmanship.
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January 2024 by Robert Sprague
Excellent service as always ! Highly recommend!
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December 2023 by Robert Gallagher
Very positive and accommodating experience. Would recommend and will be repeat customer.
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December 2023 by Lindsey Pangrazio
Always a quick and easy process for my oil changes and inspections
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December 2023 by alison duff
Gordon is the best. Extremely kind, friendly and personable. Made the experience easy and would highly recommend.
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October 2023 by Leigh Malone
We made an appointment online for 9-11, arrived at 11 and were told they could not help us anytime this week. We were told the online system doesn’t work well. Very rude. Do not recommend.
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September 2023 by Gregory Bellavia
This Brockport location just seems to have a good combination of experience guys working there, I have been coming there for a long time whenever I am in a real bind. And they always manage to work with me on getting my car in there and taking care of it for me cause some shops I’m pretty sure need to make their quota but their shop seems more like they care about you and you’re a car and getting your return service
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August 2023 by Julie Hogan
Their mechanics treat you with respect, not like I don't know what I'm talking about. The staff gives you a price, and for the most part they are right on the estimate.
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August 2023 by Dave Lindberg
A+++. I highly recommend this Monro location. Very nice people. They are willing to work with you to get the necessary work *you need* for your vehicle. They do not sell you extra services like other local shops. This is my new local repair shop going forward!
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August 2023 by Dawn Rose
Silly me put metal valve stem caps on and couldn’t get them off. All of them needed to be replaced. Repair cost was reasonable and the service was spot on. Gordon is one of a kind.
