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December 2023 by Changyu (Sean) Xue
Car was towed in dead and a few days later live and back to normal. Excellent service! Highly recommended!
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September 2023 by Drew Carapella
Nice shop with friendly people that DO NOT give the impression that they are selling stuff you don’t need. Would do business here again for sure
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September 2023 by Michael Lennartz
I stopped by to have Scott look at the exhaust on my son's car. He brought it right in put it in the air. Did a temporary fix. Gave me some advice. Very helpful and quick. Would highly recommend.
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September 2023 by Dave Lindberg
They are a good shop, but their waiting list is very long (and is why I am removing one star).
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July 2023 by Lia Pledger
Such an honest mechanic. Went in for an oil.change an inspection but said he wouldn't do the oil change because we didn't put enough miles on the vehicle. Most.mechanics I bet would.of just done it and taken the $$. Always let's me know what's needed and when. Very honest place to get a vehicle serviced.
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July 2023 by Danielle Zelazny
Words cannot express how happy I am with the Service that Nichol's provides. They have never let me down and have always gone above and beyond expectations. It is very hard to find a mechanic that I trust as much as I trust the staff at Nichol's. Thank you ?
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June 2023 by Helen Wexler
Scotty and his entire staff are helpful and great to deal with. They are thorough and take great care of our vehicles!!!
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March 2023 by Renee McNamee
These guys are ROCK STARS. I brought my old Honda in for these guys with a not so urgent issue (some rear struts) and they were kind enough to use my parts, but then a rusted out hole in my gas tank snuck up on me AND i need an inspection. I told him to go ahead with the gas tank and he ordered one out of state saving me 100$. So I was thinking if i could just get the gas tank done And maybe the inspection On a 800$ budget. At this point i didnt think i could afford the struts at that time. So i go and pick it up and THEY HAD EVERYTHING DONE FOR ME!! I couldn’t be happier and the administrative staff is lovely as they didn't mind me calling for updates, it took a little time but it was worth it. Any where else i would never expect this, especially if you live in Rochester where they severely overcharge. Scott im so thankful I will be back and I’ll definitely mention you to others.
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March 2023 by Maiku Tsukino
These guys are on the ball and receptionist is friendly and helpful. My vehicle is a harder car to work on and they had no problems. I recommend them!
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March 2023 by Shelby Jewtraw
The best repair shop in the area! Called to have a loud noise looked at and they were able to get me in the same day, figured out what was wrong, brought me in the back to show me exactly what the issue was, and even fixed it right then! Being a young college student living 5 hours from the area, I was skeptical about receiving services from an unfamiliar shop. This shop exceeded my expectations and even past experiences at local shops. Scott and his staff are friendly, spot on, and truly do treat everyone like family! Cannot recommend this place enough!!Service: General repairs & maintenance
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February 2023 by Lindsay N
Honest, reliable, thorough, and very kind. Overall great people and a great local business to support. They always make me feel like they’re keeping my car safe while giving me the best possible deal. I won’t go anywhere else with my car!Service: General repairs & maintenance
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December 2022 by Roger Dishong
Scott and the staff at Nichols’ make their customers feel welcome and, they make them feel like they can be sure that their needs will be met. They can trust the mechanics to make the necessary repairs to their vehicles and, trust that Scott will make sure that only the necessary work is performed with professional quality and expertise!
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November 2022 by janien engert
Absolutely amazing mechanics! Very honest ! They truly care and want what is best for you and your car. They are all very kind, easy to talk to, fair prices, couldn’t asking for a better family business of mechanics.
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October 2022 by Fairlea Young
It's been a long time since I have used them for my car needs and nothing has change. Great service great people. ?
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September 2022 by Tony Bartolucci
I highly recommend this repair facility. Professional and courteous with reasonable rates.
