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October 2023 by Colton Mattle
Awesome service! I came in yesterday to get some help and ideas for kitchen cabinet paint. The gentleman that worked with me was great help. Finally a place with knowledge and amazing customer service! I highly recommend and will return, stay away from lowes and home depot and go here, trust me.
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September 2023 by Gerald Richards
The guys are friendly and seem to know alot about what they have in the store. Nice to have someone tell you all about the different types of paint that they have and we didn’t know about them at all.Been there Many times since the first review this is just another review.Been shopping at Lowe’s for paint and supplies before the first review and we stopped in here to see if they had the colors we wanted. They did. But we didn’t know that they had paint that absorbed odors. We did buy that and it’s been about 1 year now and it still seems like it’s working when we cook it doesn’t linger for days like it used to. Since he sold us on that and we feel it’s working, we have not been to any other store for paint or supplies.
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July 2023 by Dick Menke
I had a wall and exposed fiberboard ends that were stained with beet juice. I asked Ryan for the best that they offered primer and semigloss white. The results were amazing. Thank you Ryan and Sherwin-Williams.
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February 2023 by Mike DeCarlo
I once sat in a team building training at work and was asked to think of places that offer exceptional customer service. If this meeting was held today I would without a doubt argue that Sherman Williams in Brockport is better than all of the companies that first come to mind. My sales guy Collin was literally the definition of great customer service. Before he even asked me what I needed he asked me my name and introduced himself. Then asked how he could help. And help he did. I will gladly spend more money on paint if it means being treated the way I was at this store. He was very knowledgeable, helpful and didn't push to upsell me on anything. He presented all the information I needed clearly, and I walked out of the store feeling confident I'd purchased the things I needed for the project I'm working on. Thank you Collin, and thank you Sherman Williams for setting the bar!
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January 2023 by Michael DeCarlo
I once sat in a team building training at work and was asked to think of places that offer exceptional customer service. If this meeting was held today I would without a doubt argue that Sherman Williams in Brockport is better than all of the companies that first come to mind. My sales guy Collin was literally the definition of great customer service. Before he even asked me what I needed he asked me my name and introduced himself. Then asked how he could help. And help he did. I will gladly spend more money on paint if it means being treated the way I was at this store. He was very knowledgeable, helpful and didn't push to upsell me on anything. He presented all the information I needed clearly, and I walked out of the store feeling confident I'd purchased the things I needed for the project I'm working on. Thank you Collin, and thank you Sherman Williams for setting the bar!
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December 2022 by Kirby Trask
Colin is great, you will not be let down here. They fully exceed my expectations. Every time.
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December 2022 by Joann Sharp
Store manager was very helpful and knowledgeable. Understood the nuances of color shadings and had some great ideas.
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December 2021 by Chris Google
GREAT STORE GREAT PAINT WORTH EVERY EFFORT. WENT TO THE STORE GOT EVERYTHING I NEEDED FIGURED OUT WENT BACK A FEW DAYS LATER AND ORDERED IT ALL UP. GOT WHAT I WANTED AT A GOOD QUALITY PRICE PLUS ITS IN TOWN GREAT LOCATION AND FRIENDLIER THAN LOWES
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September 2021 by Dawn Herman
Great customer service and amazing paint, goes on so nice and only need one coat!
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August 2021 by Courtney Burley
Great costumer service. The gentleman was very knowledgeable about the colors and different types of paint to use for each part of our room (trim,main wall, base board, ect.). They are also very fast, they had everything together in less than 10minutes. I will definitely come back for all my future painting needs ?
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July 2021 by R Voda
Fantastic service every time!
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July 2021 by Dianne & Ed Meyer
I was greeted with a smile and asked immediately if I needed help. I told the associate what I needed and he explained the difference between two whites that were available and helped me make a selection of the type of finish. He told me that he had just finished a piece of furniture himself and that it turned out beautifully. We have always purchased Sherwin-Williams products as they are excellent.
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June 2021 by Will Sommer
Great staff at the Brockport location. They can match stain, which you are not going to get at the big box stores.
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June 2021 by Tammy Capizzi
Great service; friendly, knowledgeable sales associate.
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March 2021 by Jay Barron
Excellent customer service. Very knowledgeable and friendly. Collin is great ?
