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February 2024 by Kelly S.
Surprisingly very clean and organized. I've been to a few Walmarts, they're usually all the same. Affordable prices but less than stellar appearance throughout their stores. This place was a bit different. They seem to take pride in keeping things cleaned and organized. Lots of great prices and even clearance deals all throughout the store.
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August 2023 by James M.
I was trying to change pick up time for an order just placed. First call, rang and rang and someone picked up and hung up on me. Second call, rang and rang and no answer. Absolutely terrible customer service!!!!
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July 2023 by Troy N.
I went to Brockport NY Walmart yesterday (7/9) and I had trouble finding an item ... Within a minute this associate named Isaiah was able to locate it for me ... That made my day
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October 2022 by Dave B.
When you go to Walmart supercenter in Brockport New York shelves are always beer There never stocked with items you want for groceries they need to be better stocked
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May 2022 by Jen R.
Well, we'll, well.. it's Wally World. We were in the area and thought we'd take a look. This one is pretty well thought out layout wise. Staff is friendly and when asking questions helpful enough. When they have clearance and you have your app use it and scan items. Food section is pretty good and I found some things that they were phasing out food wise (clearance items as either people did not know is what it was or is) Prices have gone up like everywhere else and that's just our world right now. They have parking of course.
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December 2020 by Jeff S.
I was able to order my wifi router online and then go grab it from the Kiosk at the store. The software to pick up your order is relatively flawless and if you have any issues, someone from the customer service team can help out.
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October 2020 by Katie M.
This store has been a huge blessing in my life. When covid hit I decided to try Walmart grocery pick up. There is a first responder in our household so I didn't want to drag my child with me into the craziness of the grocery stores. We couldn't afford to catch covid. Initially with covid there were a lot of things out of stock like every other place but Walmart made substitutions when they could. Time slots were hard to find again thanks to everyone in society scrambling. Trust me the substitutions are almost always in your favor from their store brand to name brand. The staff have always been beyond amazing. They are friendly and personable at this location. I have nothing but high regards for them. The employees are so quick here. I tried Walmart in Webster and waited over an hour to get my food so location and employees do indeed matter. I am still doing grocery pick up now because it is worth the drive. This Walmart having grocery pick up has saved me time and saved me a lot of money with avoiding other higher end grocery stores.
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February 2020 by Amber R.
This afternoon I had the worst customer service experience I've ever encountered. I went to checkout and an employee by the name of 'Alexyss' grabbed my basket with all my items in it and completely dumped everything out and shaking it while she was huffing and puffing something under her breath. With this she broke not one but TWO of my things and when I tried to tell her I no longer wanted the items she said "too bad". When it was time to pay she never told me the total so we basically had a staring contest until I knew it was ok to put my card in the reader. I grabbed my bags and made sure to tell her to have a great day even though she had ruined mine. Walmart- hire better people please.
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February 2020 by Shania O.
Me and my boyfriend recently moved here went to our local new Walmart picked up our groceries on the 4th around 7 PM The lady that delivered The groceries to the car was very nice and respectful she even went in and got me some reusable bags which was very nice of her and went in recently in there to get stuff from my phone and dryer recently and all the employees I have met there are courteous and kind keep up the good work you're doing a great job keep up the good work and keep being courteous and kindness awesome first experience with this Walmart
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January 2020 by Frank M.
Came to this location to pickup preordered merchandise and a pre-assembled glass bookshelf for a family member. Only experience here was with the merchandise pickup department. The entire order was ready. All we had to do was drive up to the pickup area on the side of the building, park in a specially marked spot and call the phone number on the sign. They immediately brought everything out and loaded it all into the car. No muss no fuss. Pickup appears to be very well organized.
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November 2019 by Bob B.
I have gone to Walmart in Brockport often and have not experienced any problems in years. Great store
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July 2019 by Christine F.
Dont do the grocery store pick up on a Friday at 4. Ive been waiting 22 minutes and could have went in and gotten my groceries faster!!!
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September 2018 by Anthony E.
This is the best store. I love it. I got the nerve to go up to the cashier and I tipped her. She is the best. Love the cashiers
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August 2017 by Rachel G.
My favorite super Walmart. Always clean, good selection. I have found the employees to be friendly, helpful. Not too crazy crowded like other locations either.
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November 2016 by Carol B.
So as far Walmarts are concerned this is a good one. This place is huge!! It truly is a super center There are three front doors. Garden,pharmacy,and market The market is constantly being stocked and the produce is very fresh. The deli is big and there is a bakery that cooks bread,donuts,and pizzas The meat is all prepackaged and fairly cheap There are lots of frozen foods. Veggies (mashed cauliflower) and lots of frozen entrees There is lots of milk selection and yogurt The baby section is big There are the usual nail salon, hair cutting,Subway, eyewear, and even a credit union The electronic department is well stocked with lots of choices So is the toy section From looking at the packed parking lot is is very popular The isles are wide and clean and the parking is easy When I want help finding something the staff is eager to take you right to it