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April 2024 by Lina
Waited for 23 minutes just to be handed a frosty (I ordered a biggie bag and cinnamon delights) the guy takes 10 minutes to figure out our order then comes back and says “what did you order” we finally just give the receipt and he tells us that’s not our order we tell him that the receipt is correct. Finally get the food & open the burger, there is no cheese and it’s black. Absolutely never again
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April 2024 by Audi Bri
Not only the worst wendys ever, probably the worst fast food restaurant location ever. 35+ min wait no matter when or what. Food has never been fresh. Employees are very rude.
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April 2024 by Ronald Patt
Very good dinner!Vegetarian options: Very good dinner
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March 2024 by Calvin F.
I ordered a spicy crispy chicken in the Drive-Thru they told me the pull forward and wait I pull forward and waited about 10 minutes I assume the food would have came out hot and fresh on the other hand hell no the food came out cold and chicken sandwich had to be at least 3 days old hard as a brick my opinion they need new management
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March 2024 by Jason Graybill
Terrible service, always get pulled forward for drive thru,cold food, very long wait times.today was the last chance I will give them.
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March 2024 by Alicia R (Melanin)
Poor customer service
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March 2024 by Conlan Holohan
This place is awful 45 minutes for a $5 mobile order I placed 10 min before I arrived … I hate this
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March 2024 by Shannon Vazzana
Literally the WORST service and if I could give the service ZERO stars I would. The drive thru seems fairly functional but ordering inside is just a mess. You’ll be standing and waiting for your food an easy 20 minutes while everyone behind the counter ignores you and your order. When you finally ask where your order is you have to tell them how to even put together a kids meal. This Wendy’s is literally a complete joke. Save your money and time and go somewhere else.
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March 2024 by Norman Paeth
They should shut this place down!! Waited 20 minutes in drive thru line, handed us a grease soaked bag ready to rip open. When we got home we found our order lacked bacon on the sandwiches, which we ordered, and cheese on the apple pecan salad, which we ordered without. NO ONE should go there! Shut it down!!
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March 2024 by Matthew Mallory
Service is awful and antagonisticFood is spit on and inedibleFilthy restaurant and kitchenCorporate needs to fire these workers or close the location
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February 2024 by carol skowneski
Went to brockport ny Wendy’s and my order was sooo messed up 2/8/2024 around 4 pm first forgot to put in baconater fries had to go in and get them. I get home they also forgot my fries that came with my meal, I ordered a hamburger with lettuce,tomatoe,onions,ketchup, and mustard wasn’t in bag , so we have no fries , no hamburger was not happy! I don’t go there much at all and I know why I stopped. Plus it was not busy when I went there! Not happy getting my order soo wrong.
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February 2024 by Andrew Legno
I was there on the 2/4 has to wait over 10 minutes for my order no one in the place a woman after was told we can not take your order cuz we are too busy gave me a frosty when I got home it was watery
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January 2024 by David M.
This is the WORST Wendy's of them All!!!!! Slowest, most mistakes, untrained workers, inept managers, in efficient operations and Not friendly!!!! They don't return phone calls or are willing to correct their mistakes!!!! They want more money in pay but Don't deserve even minimum wage!!!! If you want to eat at Wendy's you better drive elsewhere to get it, I'm done with these ass clowns at this location!!!!!
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December 2023 by Christine G.
The owner of this Wendy's should be ashamed of himself. This place is appalling. The workers should be retrained. Food was not typical Wendy's we had to wait 10 minutes for a spicy chicken sandwich then they tried to give us cold fries had to wait another 5 minutes then my frosty is melted. We had to try and eat in the car the heat was off colder then heck in there. Stains all over the floor and walls. Never again!!! If I could give it a big fat 00000
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December 2023 by Carolyn Austin
Good, friendly customer service. Busy, but wait time was reasonable. Burgers and chicken nuggets were very good. French fries were fresh and hot. Great deal on biggie bags.
