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September 2023 by Regina Smith
The sales associate who assisted me was very helpful the last visit into the store. Sometimes, it's a hit or miss here. I'd rather shop online than go in person. The associates are so busy talking to each other that they don't ask if you need help.
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September 2023 by Pamela Williams
Got a nice pocketbook great stuff
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May 2023 by Adama Njie
You want transform ordinary feet to sexy, this is the place to be
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February 2023 by Joseph Wong
Today I walk into this store location (Bay Plaza) and couldn’t receive any help, waited almost 5 minutes before I had to walk to the front desk and ask for my shoe size. They only have the shoe size I needed on display, I ask her for a discount because it was a display model that other people had try on and wear. She had told me that she couldn’t discount it. I still brought the shoe. Today I wanted to return the shoe and the same girl was there to help me. She told me that I wasn’t able to return it because it was worn. I told her “yes it was try out and was not comfortable plus it was worn by other people before I brought the shoes” she is telling me that if the shoe was worn I can’t return it. I had to take the she back and wasn’t able to return it. I had shopped at Aldo for many years and this is the first bad experience plus it at a Bronx location and the unfortunate part is that I live in the Bronx. Manhattans store never gave me any bad experiences that is why I only shop in the city unfortunately. A picture of Aldo return policy is uploaded. That customer service girl had her only return policy.
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February 2023 by Aracelis Cancel
Worst store ever, employees has bad attitude and doesn’t look like they want to be there.
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January 2023 by Ramon Zapata
Small but well-stocked retailer. Products are easy to find. The staff is very helpful.
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October 2022 by Alexa V
Literally been calling non stop for hours and NOBODY picks up, horrible customer service
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September 2022 by Jenine Robles
I don't understand why have a phone number. I have been calling since yesterday when I found the cutest boots in the Garden State mall but they didn't have my size. I have been trying to call the Bay Plaza store to hold them for me till I get off of work today and I don't have any luck.
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May 2022 by Richard Gonzalez
Okay but needed more room for more merch
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April 2022 by GIG ATT
They do not answer the phone at this location
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February 2022 by Zina Watkins
The service was fast and the sales person was helpful.
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December 2021 by Fatimah Ayah
Love the shoes..I brought 3 pair love the fit. Great customer service
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November 2021 by Doreen Bennett
Shopping experience was good. Customer service was very goodI found exactly what I was looking for
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October 2021 by anandam roy
Never picks up phone.
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October 2021 by Erica White
My favorite shoe store ever
