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August 2025 by Nuria Martinez
Not coming back. I’ve been coming to this salon for years and overall I always had a good experience with most of the staff doing a good job.
However, it happened in 2-3 occasions that the same lady wasn’t doing a good nails job like skipping some steps (Not removing cuticles completely, not polishing enough, not adding oil, etc) like the others always do. Then you make a comment, they get upset, shout out something in a foreign language that they know you don’t understand, and (kindly) they put you with another lady who is also busy taking care of other clients, so now the race to get rid you as quickly as possible starts.
You can’t do less/worse, charge the same, not accept a single suggestion about it and try to get rid of the client. Of course I didn’t tip because there was no reason for it since that is a reward on a good job.
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July 2025 by Tiffany Aponte
Great service, always friendly and great nail designs
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July 2025 by K C
First time going here. I was unsure because of the mixed reviews. But I had a very good experience. First time where my gel mani actually lasted 3 weeks, this never happens.
I loved my pedicure , she took her time and I felt very relaxed! I’ll be back!
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July 2025 by Selma Kol
I GOT A FUNGAS FROM THIS PLACE STAY AWAY FROM HERE I MIGHT HAVE TO REMOVE THE WHOLE NAIL
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May 2025 by Rashmi Srivastava
Expensive and little massage for pedicure and manicure they have to do more massage
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December 2024 by Diana Drummond
WORSE pedi ever . They only place my feet in warm water , cut my nails, rub each feet for 2 minutes. There was cracks on my feet and when I show it to the lady she said she can’t remove it all so I should return 2 weeks time. I WOULDNT RECOMMEND MY WORSE ENEMY
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October 2024 by Audrey Walsh
I go every two weeks for a pedicure. I always ask for Stephanie she’s very good. Me and my sister have been going to this location for two years now .
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July 2024 by Irene Dardia
Disgusted by this nail salon. Charging $115 for the bare minimum. My nails already look like theyre 2 weeks grown out. I got hard gel, the owner Grace did not even prep or cut my cuticles, wouldnt listen to how short I wanted my nails, did not compare nail lengths on each hand , did not prep or cut my cuticles, nothing. I have one hand with nails much longer than the other hand. I waited an extra 15 minutes past my appointment time as well. Please dont waste your money with their ABSURD prices for the absolute bare minimum . days later and I am still appalled at the horrible service. Next time you charge $115 for a horrible job at least put some smiles on your faces.
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March 2024 by Victoria
The way I was treated at Alice nails was truly despicable, mind you I’ve been going there for over a year & I tip the women very heavy & good because they work hard & im sure they have families to support. The way Erica treated me from her attitude to laziness to trying to be intimidating was horrifying. I just can’t wrap my head around about how unwarranted it was. Here’s my experience…
I’m getting the leveled up pedicure treatment rather then regular treatment so I’m expecting to relax & be taken cared of because majority of the women there know what they’re doing & are very good at it. The pedicure involved sugar scrub mud sea salt etc, now Erica putting this on it very carelessly not even wrapping my legs & feet with the clear wrap completely. As she’s cleaning/filing my toes she was very rough I was fighting the pain the whole time as she’s digging under my nail & around my cuticles . She’s rushing me to get my hands done as she’s doing this, fine no problem. Then the massage was terrible!! Truly Horrible all she did was rub lotion on my legs literally that’s all she did with no massage movements no relaxation no pressure just spreading the lotion on my legs barely even on my feet. When I saw this is what she was really doing not just getting ready to massage because I was giving her the benefit of the doubt but I had to ask her to please do my feet the last few minutes it was a 20 minute massage so now im upset because come on I’m paying for a $100 pedicure do something right here because it’s been terrible this whole entire time! She forgets to give me the hot stone that was part of the service until another employee had to remind her when the massage was over or rather say lotion being circled around on my skin was over because that was not a massage. Then she puts the paint on my toes rushing so the color is streaking from the clear coat under I ask her to fix the big toe at least. Then I go to dry my nails she grabs all my stuff mind you throughout this is asking me to pay but my hands were wet because Laura was painting my nails which I felt forced to have to do because she kept stopping my pedicure, the chair was so far from the dryer because she just dropped my stuff which fell on the floor so I’m shimming my way closer to the dryer not being able to do it myself obviously my nails are wet & I would hate for them to have to redo their work I’m there for less than a whole minute she runs up on me with a demeanor so aggressive & forceful I felt I was getting mugged on the street with her saying “you’re going to pay now” I’m like yes miss no problem I then go to get up my toe swipes those rubber sandals they put on while painting she screams out loud “oh my god” I looked up at her appalled I couldn’t believe her behavior as she then orders me to come sit back on the chair to fix it, she places just another coat over the smudged nail. At this point this is just laughable I was so fed up with the treatment I shouldn’t of had to endure none of it. I then go to dry & she’s just standing there waiting to get tipped for the horrify treatment and service she did I felt so uncomfortable as she stood there laughing & speaking Spanish with her coworkers the whole time after she had to redo my toe nail rushing me out with my nails being wet now coming home to go to an event tomorrow with my toe nails looking terrible & surprised all the who I believe was upper management or owner just to say sorry she’s usually good. I mean this was just unbelievable & I just can’t believe anyone would think it was okay to treat someone that’s paying for a service you’re getting paid to do, I don’t believe Erica wants her job nor cares about her performance as long as it appears done or she gets people in & out the door. The other women Laura did my hands, they look great & appreciated her tip , Erica was lazy, disrespectful & careless.
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October 2023 by Fran Anton
I have been going to Alice nails for several month Alice does the most amazing uv gel tips that last 4 weeks she is also an artist can do any design just bring a photo she can do it. She is so friendly and makes you feel like family. Alice is truly worth the drive she knows her stuff.
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August 2023 by Yvette R.
The service is great, very clean; the staff is friendly and I have been going their for some years now; no complaints; highly recommend them and also they have a spa right next door which is also wonderful. You can have a complete day of pampering right on Williamsbridge Road in the Bronx. It's a little pricey but you get what you pay for; so go and check them out. My girl who does a fantastic job on my names is Grace.
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July 2023 by Hector Rosado (Hec)
Very rude and very unprofessional 2nd time they do this to me. About 3 weeks ago I made an appointment for 90 minute massage after getting there she tells me that the Massage therapist that was supposed to do my massage was busy with another client. Today I made an appointment for my nails when I get there's owner tells me that the girl is busy again with another client. She asked me if I can I sit down and wait for 45 minutes. How can you run a business like this and you don't know how to even keep with your appointments. Both times I came 15 minutes early. Then she starts speaking her language with the other Chinese lady and that's when the rudeness really comes in affect so I start speaking mine.....?????. I'm done. They will not see another dime from me.
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July 2023 by Lola Bronx
Good place, they do very good job , and the women are very professional
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July 2023 by Mary Ann Maddaloni
Highly recommended! This salon is clean and on time. The staff takes their time and professional.
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July 2023 by Brenda Ruiz
Great!!
