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August 2022 by TURK 190
Well run bank and friendly staff. Only negative(and reason for my 3 star rating) is that the ATM closes at 10 and sometimes I'm forced to use store ATMs which charges an extra few. Please change this.
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February 2022 by Portfolio Fashion Magazine
Bright and well lit location for ATM transactions after regular business hours although it's like stepping into a homeless persons bedroom after 7pm because there's one or more homeless person sleeping in there nightly..If my review helped, give it a thumbs up ?
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November 2021 by Richard Garey
I have no complaints about this branch. The staff is friendly and efficient. There's never been a line of more than a couple people when I have been in there. In comparison to Chase or Citibank, Apple is way better.
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July 2021 by linda pinales
They never believe it’s me when I take large amounts out . Even with my ID and social. They are rude. Long waits. They speak about you in rude tones in hearing distance. I come here every month because this is a closest to me SERIOUSLY THINKING ABOUT CHANGING BANKS.
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April 2021 by Sa Bri Na
I called just a few minutes ago and I ask to know how much I have in my account and she said Spanish and I said I don’t speak Spanish so she Hong up. She did not give me name but I’ve never had someone do that to me while I’ve been a customer to this bank. They need better employees. I called back and nobody want to answer their phone.
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September 2020 by Adriana Gutierrez
The staff is excellent and very efficient. I love this bank. If I could give more then five stars I would, this is one establishment that truly deserves it. Thank you all for your excellent service.
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August 2020 by Jenny Caro
I understand during the crisis of covid your bank was clised, however I am an essential worker and I work Monday thru friday. There is no way for me to do my banking at your facility fordham road during your office hours until 1pm. At least you could open on Saturdays for us. Makes me rethink of where my money should go.
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June 2020 by Rom Chy
I love the management (Ms. Rivera) and the entire staff at Fordham Road. Very courteous and professional staff.
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June 2020 by Marie Rainey
I have no problems with this bank, friendly and professional.
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May 2020 by Nyla wood
Love my bank the service, employees and managers and welcoming atmosphere
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June 2019 by Diamond Gem
149th street apple banking is terrible customer service sucks! I leave my neighborhood to go elsewhere.
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March 2019 by Barbara Lyne
Every visit here has been a positive experience for me. The staff is professional and personable as well as knowledgeable. The management is accommodating and thorough.
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March 2018 by Karen Mills Boyd
Great little bank! Every time I come to this branch I am greeted and treated with respect. Questions are always completely answered. Tellers are friendly, not indifferent. Best banking choice I ever made.
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December 2017 by RAUDO DUVAL
Great customer service and they're honest regarding credit, debit and ATM cards status and how could you make the most out of them.
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December 2017 by Nelson Saez
I'm absolutely disgusted with the customer service. I called regarding the necessary steps to open an account and what documents I needed and I was told by “Julissa†that they're too busy to talk on the phone and I must come in. Why would I come in to a place that is too busy to explain what's needed to do business before hand ? When I expressed my concerns she “put me on hold†and the call “dropped†when I called back she recognized my voice and asked me “what's your question†I asked her name and when she told me I hung up and Apple bank has one less Customer.
