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November 2023 by johnny jr
no good service worker named louis he should get fired not good for this company
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October 2023 by Johnny J.
I work for New York City fire department. But I was treated very wrong in this company A worker named louis treated me so very wrong on the phone I won't never come to this company ever again
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October 2023 by Yeremy Gonzalez
I called the place and they say they can’t give price over the phone or details about parts.Worst experience ever.
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October 2023 by Kirk Abbott
They are one of the only auto parts store that is still open they outlast a few major stores they know what they are doing if they don’t have what you need it’s only because it’s a manufacturer’s item I myself have been going there for 25 years hassle free
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September 2023 by Josh Rodriguez
I heard a Lot of good things about this shop, but see non of it. I paid for a part to be ship over night, Friday for Saturday. Saturday I was expecting a courtesy call it never came a guy said it would be here Monday he guarantees me the parts are gonna be here Monday, today Monday no part and no courtesy call to let me what’s going on with my part. Worst first experience ever, i could of got this type of service at AutoZone.
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September 2023 by Larry Navarro
Lousey service and mng not helpful at all... I purchased an alternator and a frt seal ... never opened the seal package, But wouldnt return after found didn't need the Sal 4 hrs later, still in un-opened plastic dealer package. Very nasty Spanish guy, said "I am the mng" shop somewhere else
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August 2023 by Jose Rosado
Great customer service and you can find any parts needed for older models of vehicles.
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July 2023 by Anthony Colon
They really need someone to give pricing over the phone instead of waisting your time going to the store
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July 2023 by Coreys Gmail
No prices on the phone or webOpened up at 8:15 am not 8 like it said
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July 2023 by Ron Diesel V.
So I went there and spoke to a guy about a brass fitting for a transmission line. He said he has a "BUNCH" and would need to see the part I am talking about, but he believes he has it in stock. That seams fair. I told him I would be back the next day. The morning comes and I speak to a guy and show him the part. He goes to the back and 15 seconds later he says he don't know about this part. ( did you even look?) He said leave the part with my name and number and someone will call me back.Ok, someone did call but I missed it and he left no message.I called them back and the guy answered, rudely. ( based upon the reviews here, that seams to be the trend with these employees.) I told him I dropped of the part with Roger, "hold"...So I guess Roger picked up and said yeah we have it..."ok great" I will be there to pick it up, what do I owe you?$29.99 plus tax..... WTF!!!!!REALLY??? I always try and shop at the local mom and pop places and I know B&B has been around, but really guys??? I bought 4 of the same for HALF the price they were asking!!!What made it even worse was the fact when I went back to get my original part, it looked like they went to Home Depot and took 3 fittings and made an erector set out of it and told me they "ordered this for me".That being said I found the part online for, YES $2.47!! And no it was not Amazon.B&B, take that part and put it you know where. DON'T SHOP WITH THESE CROOKS.
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July 2023 by D Short
Had massive problems getting ( the right quality parts) for my my Jeep is has many trim levels and getting parts = ?$?$$ . Until my Mechanic sent us here. At first I was taken aback when the counter person made fun of my searches, by stating " If you had the Vin# (vehicle identification number)this wouldn't be so hard." He was/is right and now if a parts department doesn't use a Vin# for parts I suspect a problem!! Dealership or B&B from now on.
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June 2023 by Denise P.
Horrible Customer Service!!!! NO PHONE etiquette what so ever!!!! RUDE & DISRESPECTFUL AS HELL to women!!!! They Bend over their rules just for MEN!!!! WOMEN they take advantage of!!!! If an exchange needs to be done, they will ONLY do it for men or Mechanics!!!! NO EQUALITY WHAT SO EVER!!!! They order parts for your car, wrong on purpose, so you won't be able to get your refund or store credit!!! DO NOT!!!! I REPEAT, DO NOT SPEND YOUR $$ There!!!!
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June 2023 by Elvin Rodriguez
Great place to buy parts more affordable prices than Autozone and Advance Auto got my alternator for $225.00 with the core the other places was asking $408.00 with core big differences on prices it you ask me I be coming back for parts in the future
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May 2023 by gabriel pilier
I looked everywhere for this part discontinued at the dealer, and they had it in the back and got it in within 10 mins
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May 2023 by Gucci Rich
They where very rude and lack of respect call you names if you try to explain them your information of the items you want to purchase.Claimed they texted me to let me know the part they said they orderd. Was never order . The bigger guy has a delay and other short portorican.
