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February 2024 by Jonathan S
I have had only good experiences at this bank. I switched to here from Citi about 5 years ago, and haven't looked back.
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October 2023 by luis escarraman
Amazing customer service. Arielis guzman it’s very knowledgeable explaining and answering all my questions overall this location of Bank of America it’s my favorite
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April 2023 by John Leylegian
If this is how business is done at all BOA branches, I need to pull my money out fast. Ridiculous doesn't begin to describe it.
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April 2023 by Benjamin Cofresi
Nicole is very helpful and tried her best to help my situation.
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October 2022 by PARTYALLNIGHT FIESTATODALANOCHE
The worst. Not enough workers. Lazy managers. This place is bad for banking.
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September 2022 by Genesis Lopez
worst costumer service ever experienced, they take forever, manager has other employees doing nothing as she has one girl on the back depositing money. Terrible long lines. Take your chances with another BOA!
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July 2022 by CeAsia Larkins
Arrived at 2:45 with my autistic daughter never was told how long the wait was. Then at 3:30 I was told to wait another 15 minutes because normally they only accept appointments only to wait another 15 minutes (keep in mind the branch closes at 4pm) and I was fed up my daughter got antsy and I left. Do not go to this branch for help it’s a waste of time!
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July 2022 by Brice Barry
If I could give zero star I would!! 45 minutes to reach a teller! Every other BOA are always faster but this one is the worst and management is inexistant. It makes me want to remove all accounts from Bank of America…Sad
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July 2022 by Jessie L
Always long line, waiting more than half hour
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May 2022 by Sudip Baral
I have been here multiple times. But never got quick service. The line moves very slowly. Only one or sometimes two employee can be seen in counter/teller whereas the line goes outside the branch. If you visit this branch you need to make up your mind of waiting for at least 30-45 minutes. Would not recommend anyone parking their car nearby and visit this branch for service. Really disappointing experience every time.
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March 2022 by Sakeenah Saleem
The worst branch I've been to. They always close before their posted hours.
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March 2022 by Kathy S.
Closes at 4 even though it's not listed. Couldn't even get quarters from them at 4:20. Completely ridiculous for a bank
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January 2022 by Bismark Duarte
This branch is the slowest Bank of America I ever seen. I can’t explain how slow they are and how rude they are u need to close this branch down. They always have people waiting for more than 45 min
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December 2021 by Mel
Horrible place. Always one person working and they take they’re sweet time every time I come. Honestly they might as well close this location down because everyone’s getting paid to do literally nothing. There’s always at least 7 people waiting over 30 minutes every time I come here. I’ve literally have had to cancel and reschedule appointments I’m headed to from waiting here. I’ve been waiting now for 30 minutes and only two people have been seen in front of me.
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July 2021 by Andrew P.
Both indoor atms don't work and the drive thru doesn't work ...and the closest Bank of America is pelham NY or white plains rd can you either fix your stuff or open a new branch near Throggsneck what a Joke