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April 2024 by Jany Bautista
Excellent
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April 2024 by B M
I have been a customer for many years with Bob’s, my experience has been mediocre at best! This last trip, however, was a bit unique in nature! While the salesman was helpful and insightful, it was the store manager who came over and had a personal touch as well as a general sense of warmth that was unique for us! we sincerely appreciated the experience and the customer relations/service that was demonstrated by the management staff there. I would suggest that this individual be a model to follow and highlighted as an example of exemplary customer service.
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April 2024 by Carolynne Liu
Wanted to just give a shoutout to our Guest Experience Specialist, Nicolette. She was extremely patient and knowledgeable and made our experience shopping at Bob's so pleasant and fun. We would recommend her to anyone! Nicolette if you see this, thank you so much for making our evening so great! We can't wait for you to get that couch you've been saving for :)
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April 2024 by Miriam Galindez
Luz our salesperson is amazing.??
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April 2024 by M Theresa
Ms Josephine the sales representative was amazingly helpful, knowledgeable on the furniture items for sale and made my decision on the purchase easy peasy and we figured it all out without a hiccup Thank you so much Jisephine.You are the best!
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April 2024 by Sujairy Rivera
Went for a bedroom set for my son. Yuderka was super helpful. We walked around and she showed me a bunch of different options to choose from. Everything went smoothly and I was able to get everything that I needed. 10/10
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April 2024 by Tonya Kelliehan
My experience was what o needed to get what I wanted my representatives was excellent efficiency Thank you
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April 2024 by Ktc TV
I just recently moved and have been putting off furniture shopping because it’s so tedious but at bobs furniture Dave made it so easy and took his time with me as well. He didn’t rush and so was his manager she was very sweet. He went over all of our options. In the end we walked out with everything we needed. Thank you guys !
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April 2024 by Eric
Overall fair prices somewhat limited selections in showroom
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April 2024 by berney maldonado
I would not recommend Bob’s Furniture based on my experience. Upon receiving a bed for my daughter, I discovered missing screws and encountered multiple unsuccessful attempts by their technicians to rectify the issue, resulting in further damage to the bed's ladder. Despite having Goof Proof Protection for my couches, which were still new, scheduling repairs proved ineffective. After an initial evaluation, I was assured of a follow-up appointment and an email confirmation, neither of which materialized. It is advisable to withhold posting a review until after receiving and assessing the product, as my interactions with sales associates did not reflect the overall quality of service. When contacted, the explanation provided was unsatisfactory, citing low stock levels and limited options for resolution, ultimately complicating the process of obtaining a refund for the faulty bed. Also when they cut open the foam mattress from the plastic they ended up slicing the mattress too.
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April 2024 by Angel Mojica
We are super happy and pleased with the service and the team of employees and managers at the Bob furniture store located 171W 230th St in the Bronx, especially Ms. Carmen for taking her time and showing us the best varieties of living room games, games dining room, etc. Stop by Haya and ask for Mrs. Carmen and Manager S. She will help you with everything you need for your home with the best prices and the best quality and fast delivery Bob's furniture's the best ?
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April 2024 by Alexander Junior
The best professional patience I've ever seen.
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April 2024 by Wendy L
My experience at the store was amazing, my sales person was Carmen Ramirez she was amazing and I will definitely be back soon just to buy from her. I knew exactly what I wanted and she got it done.
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April 2024 by Elminio Ortiz
Has everything you need for an economical price all design & styles to choose from...it's worth the shop...EmilioBx2024
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April 2024 by Jamesa Mcfadden
Staff was amazing! went in last minutes knew what i wanted and they weren’t pushy! Thank you Xiomara, Yudeka (i’m sorry if i spelled it wrong) & the manage Salmane! You guys were nothing but great! I’ll be back for my rug Yu!