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September 2023 by laura frias
It not much a wait and customer service is good.
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August 2023 by Benita
Long time on line To be service. . same times the tellers are rude. same times do not know what there are doing. Need to security guard.
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July 2023 by XPLRARAV4
I don’t have a regular savings or checking account but my credit card is covered by Capital Bank and it’s great and efficient to deal with. No issues with getting into my account at anytime. But I also never miss payments or or max my card. Always try to park my balance or at least the statement balances.
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March 2023 by Mischana Pagan
Horrible staff they look at you and don’t help for anything
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February 2023 by Dairon Hernandez
One of the worst places you can go. They take forever with a few people ????
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February 2023 by SUXEL825
I've been with this bank since they were The Bowery.There have been many changes, but I'm still satisfied with the service.OVERALL: I would recommend this financial institution
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November 2022 by Farhan Rahman
Worst BANK. Worst SERVICE. I taught this would be a great bank to open an account. But the first day I open the account, I was locked out from it. And I cannot even use my own phone number to verify. I also did use my ID to verify, but it never complete the process and I cannot access anything. When I talked to a representative, they say I would have to wait 30 days or try again in a week. What kind of service it this? TO LOCK OUT USER RIGHT AWAY FROM THEIR OWN ACCOUNT.
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October 2022 by Young Fella75
They're customer service is so terrible and so slow....they need new workers cause the one there are very unorganized.
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August 2022 by natalievision
You cannot get in or out of this bank without walking into someone with the stupid ramp they put at the entrance. I guess they are trying to slow down bank robbers by controlling pedestrian flow, but in the age of Covid-19 you don’t want people to walk into you. A rude man insisted on doing so, almost pushing me because he didn’t want to wait until I exited. There is only space for one person to walk at a time!
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August 2022 by Natalie M.
You cannot get in or out of this bank without walking into someone with the stupid ramp they put at the entrance. I guess they are trying to slow down bank robbers by controlling pedestrian flow, but in the age of Covid-19 you don't want people to walk into you. A rude man insisted on doing so, almost pushing me because he didn't want to wait until I exited. There is only space for one person to walk at a time!
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July 2022 by Kevin Kidd
Great Service! Very quick! Professional!
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July 2022 by Pena_boy TSIO
Easy to get to and it wasn't crowded.
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January 2022 by Rey Vi
BEWARE OF THIS BANK ! I only use this bank to withdraw money from the ATM from a prepaid card and I got an email notification that money was withdrawn from another Capital One bank. How is that possible if I'm the only one that has my prepaid card and information. Obviously these ATM's are not safe. Also because the scammers were able to withdraw the money they also made other transactions. And no I do not use my prepaid card for online shopping or even in store shopping.
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September 2021 by Christopher Calderon
Long waits, not enough staff working.
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June 2021 by Lougenia Mason
I've been with this bank over 15 years I've never had a problem that could not be solve my personal experience they have gotten better over the years I have zero complaint.I thank you COBank for your loyalty.
