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February 2024 by Neil L.
I always come to this bank to make deposits and today I came by to deposit some checks and and alot of coins that were already rolled in paper, there was a bank teller that was very nice by the name of Laura, long story short when I made the deposit of the coins there was a miscalculation and upon her realizing that there was a wrong amount she called me to advise me their was a mistake and that she would make the additional deposit to account for the amount of money that was deposited, that's customer service at its best!
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January 2024 by Theresa
I had Execellent customers service by Angel. The Williams bridge branch.
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November 2023 by Cynthia Jarrett
This is not my original branch, but I refused to go any where else when I need Customer service staff is excellent. I’ve been going to the branch for years, Michael always reach out and say hello when he see me ,I love that branch.
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July 2023 by Edith Williams
Very poor customer service. No one never answers branch location phone number listed and redirects call to main Capital One. I have attempted on more than one occasion to connect with a representative at this branch via phone have been unsuccessful every time. I am about to take my business elsewhere to a financial institution that has better customer service.
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June 2023 by Shernette Mignott-Brown
Great to be able to stop by a bank branch for personalized service. Friendly, knowledgeable and efficient staff
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April 2023 by Maria Hdz
I went to this branch with the mind setthat I was going to receive horrible service with a bit of attitude..But I had the pleasure of being helped by Angel . He was very very nice very polite explained every detail about me opening a checking Thank you Angel.
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April 2023 by Radames Oyola
I will recommend this bank to anybody good race professional And I love it
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January 2023 by Asad “AA” Ahmed
Don’t make an appointment They dont have time to open a new account Branch manager wasn’t available ridiculous
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December 2022 by Norma Maldonado
I am really was impress with the young lady that serve me and my husband, very professional! She was at the desk She deserve a big raise!
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September 2022 by Luz M.
Service was exceptional at this branch.I don't remember the teller's name (Anita) I think. She was super helpful and friendly.
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August 2022 by cont con
when i went there, there was only one female working and she was misbehaving with the customers. it was 3pm and she was the only employee and she mistreated me. I am a customer of capital one for years.
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May 2022 by Angel Velez
I would not recommend this bank mainly because they advertise that they will protect you from fraud but what they really mean is they will cause you of fraud and close your account because someone tried to scam you . I feel like I was discriminated against because of my ethnicity and financial status . Seems they took the east route instead of actually working to figure things out . I have all the proof of everything but instead of asking for it they just closed my account and issued my remaining funds back to me .
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April 2022 by Ann l
I went in bank today, and was greeted by a beautiful tall guy, Gerald. He is amazing. Every bank should have a Gerald. He is the sweetest man I've met in banks.He went above, and beyond doing my bank transfer.Most capital employees are very well trained to deal with customers.I love this bank. Security is great with them. Thank you, Capital One.
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March 2022 by Rollin Bes
One of the better Capital One branches , you have ATM outside , so if you need quick cash you don’t have to go inside. You also have 3 ATMs inside if there is a line for the teller. The teller are very helpful and move the line . Always quick in and out every time.
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February 2022 by Benita
This my first coming to this bank. The banker's are very nice. and quick. nice and clean. This best bank place I saw of capital one
