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March 2025 by Yuleimi Encarnación
Thank you Michelle for providing me with excellent customer service, you are a caring and kind person, God bless you!
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March 2025 by Viviana Vargas
For the first time in this place and I come recommended, what a disappointment a woman who I did not see her name, a blonde I think is the manager who is unfriendly and racist because one does not speak English well, who thinks she is the owner, she is an employee just like everyone else, little education should give her classes in human relations or customer service so that she learns to treat clients that everyone who wants to open a bank account favors her but with this woman what she does is make the clients leave, and she should agree on the steps since they made me come twice just to say you can't
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February 2025 by Carlos m Urbaez
Super good
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December 2024 by Sol Yak
Waiting time endless
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December 2024 by Victor Cuzo
What a long line people waiting to be served.
3 cashiers employees, 2 ladies 1 guy watching their faces each other.
Only one young lady working...SMH.
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November 2024 by Genesis Valbuena
The employees of this bank are not friendly at all, they are rude and have a bad attitude, they have no empathy with people, I do not recommend it! I would give them a 0
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September 2024 by Benjamin Van Brackle
I am a new credit card holder for Capital One and I went to this branch to ask a couple of questions regarding my account and was attended by a wonderful teller by the name of Tamais. I hope l spelled her name correctly. She was very professional and answered all of my questions. Her customer service is amazing and admirable. She has 10 stars in my book. An excellent teller that definitely delivers customer satisfaction and a great asset to your team. Thank you Tamais.
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June 2024 by E Gv
I thought it was a bank with friendly people, and they treat you well, because you give them your money, but I was wrong, from the moment I entered they looked at me as strange, when I entered and sat down, then a girl came who didn't even speak Spanish, then another person arrived. , in a very rude manner, he told me with a very rude attitude, that to open an account I have to have social security, I see that I am Latino, he told me that, I think that he is interviewing me because of my skin color, without me will ask anything, there was no
line I was completely ignored, very rude, bad manners, I would even say discriminatory
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February 2024 by sarah paris
Came in because I deposited my $100 in the atm , the atm wouldn’t take it.come to the window for the teller to tell me she couldn’t do it either.. the teller to tell me it’s part of my fault because I put it in your ATM and it ripped. The manager needs a new job because she stand there n looks crazy, she doesn’t try to resolve the situation or anything, closing my account, do not go to this branch at all
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February 2024 by Morris Levine
I used the ATM machine
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December 2023 by Luis Terrero
Extremely incompetent, how does a an ATM take the money and bug out and not deposit money, and when asking the bank workers they say the ATM is part of a different company and they can’t do anything and to call a number which will leave me with no money til they decide to post it, so they don’t have anyone with any knowledge of dealing with ATM problems? Also a capital one ATM doesn’t belong to Capital One? Ya might as well separate the ATM from the bank if you can’t do anything about it.
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November 2023 by Taylor B.
Slow service, very dirty and lack of help. They need to hire more clerks and another security guard cause hello this location is very dangerous. Cleaning service also .. Thank you for taking my money appreciate it.
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October 2023 by OUSMANE DIALLO
Customer service so bad I had appointment at 11 am I get there 10:45 they told me to wait until 11 and wait until 11 but they didn’t take it on time until 11:48am??
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August 2023 by Jose Padilla
Convenient,&_quickly, thanks to Ms.Selina...
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August 2023 by Francisco Trinidad
Very good
