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January 2024 by P.A.M. COMPUTER SUPPLY
The ladies who stand outside to help customers are quite unpleasant and rude.jan 04/24
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November 2023 by Barbara Melendez
I never had a problem at this branch, EVER!! Bank reps are very kind and helpful especially Mr. Sukaj. This representative is professional and so down to earth. Even if I relocate I will still come to this branch:)
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August 2023 by Rashida Puerto
If I could Give This Location a 0 I wouldNo one is knowledgeable at all and all they give you is the run-around at this branch
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June 2023 by S Dot
Terrible customer service told me to come in the branch they would cash my check free of charge then wouldn’t cash it after they endorsed it and made me sign it
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May 2023 by Louis Fasanaro
I find the Chase Bank on Morris park revenue and people that work they know what they're doing.
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April 2023 by Eric Diaz
I couldn't open a bank account. I spent an hour and a half sitting waiting to be served and they gave preference to people of their race
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February 2023 by b100
They're familiar with foreign clients from Einstein/Monte/Jacobi (i.e. people on visas) and have always been very helpful in my experience.Once they even went out of their way to help me with a Signature Guarantee for federal forms which apparently is quite hard to get.
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December 2022 by Jose A.
This branch is like beyond unprofessional, racist and ignorant especially the teller Donna . Never in my life came across such a nasty individual and very very unprofessional. These people are only nice to a few locals but everyone else super nasty . Never seen a place where they racially profiled people.Normally I do atm transactions because somehow I always get stuck with Donna if I have to use the window . Like at the end of the day people like her shouldn't be no where near a position to be dealing with people. The only people that come across genuine are the security personal and that's it. Unfortunately there aren't any closer branches in my area . So a lot of people are forced to come here and I'm forgetting to even get me started on how they treat the elderly like I've witnessed pure disgust . I recommend to find another branch if you really need banking because is a negative 5 stars ! That Donna teller needs to get fired !
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December 2022 by Rafael Melendez
They are racist point blank ,, and I live in the neighborhood it’s a horrible experience with them always. They should close this branch, I work in the city and prefer to go to those branches. It’s only good for atm transactions! I’ve even tried to open a business account here for my legal legit business and was turned away, 3 days I was able to open my business account in the city. Again please close this branch !!!!
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November 2022 by Fernayy22
A little congested, but the customer service reps are actually very helpful. The manager offered to wait with us a few minutes in order to add the newly ordered card to digital wallet. Very helpful as my bf left his card back home in Cali and didn't want to carry so much cash everywhere. Thank you!
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October 2022 by Jay Braun
ATM machines not working, line at the teller is 20 minutes,that's bad customer service
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August 2022 by Yanilka Sepulveda
Terrible service !! Specialty the manager and a teller name Louisa !! She has a very bad attitude at all times
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June 2022 by Nasir Miah
This was the worse customer service I had with Donna Spinelli. I went there to deposit the money and get the coin more than $300. She was trying to give me the coin one by one instead of giving me from big window. This was ridiculous and I had to asked her to give me all the coins from the big window where they supposed to give me. Never going back this branch again. I wish I could make complain to the chase about her.
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May 2022 by BN Salon
I went there to open my personal acc with the guy name Anton sukaj very rude customer service I never seen when I did the retype password wrong he’s face and he Altitude like he’s girlfriend dead the tailer too all of them better close the bank go to work at Tires shop
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February 2022 by Vin Bx
They have bank hours at 5 pm. You go to walk in at 4.50 pm and they lock their doors. I will gladly take my money to a bank that repwects their customers and their customers hours. This bank has only gone down hill In the last 3 years. I have yet to have a great experience here. I hope management does something about this.
