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February 2025 by ALBERTO MUSKUS
The ATMs of this office do not work, they provide bad service, they go twice that they have not given me the money, and they do not answer and I have to call by phone for a refund of your money and they give it to you 24 hours later Harming the service and time.
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January 2025 by robertxp
I will not recommend banking with Chase, especially in this branch..very unprofessional customer service. I choose to go paperless 3 times for security reasons but chase kept sending statements through the regular mail. I went to the bank one last time to let them know, but the customer service was careless. I asked for a manager, but they only have a associate that not even have a idea. I decided to close my account. They refused to give me a check, I had to accept the cash for closing my account. And not only that the customer service did 2 mistakes closing the account that I asked her to corrected it. She act like she doesn't care about chase business.
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November 2024 by oscar galvez
super angry with this branch, apart from the bad service on other occasions, today I came across a supervisor with no intention of providing a service, she only does her job reluctantly, they are there to help that's why they pay them if they have no intention of working, I don't understand what they do there, a very polite and very kind girl who works there helped me better, she should be the manager of that place, she is the only one who serves very well, I always see that she is attentive helping customers, hopefully and Solve this problem because I have been a customer for years and I have always recommended Chase to my friends and family.
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October 2024 by MD Abutaher Emran
This is worse chase service too much attitude
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May 2024 by Felix Lezama
an hour 25 minutes waiting to see something easy nothing they attend to me and staff there I see 3 ladies who just walk around the floor but nothing they attend to
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May 2024 by Md Shajidul Islam
Just a quick shout-out to Jessica Solorzani for a great experience opening an account, as well as the other staff members!
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April 2024 by Rafael Rosado
i only use the ATM but so far no problems
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March 2024 by Anagalis Peralta
This chase only has 3 atms. In a street like Westchester that is so busy… the lines are a disaster for you to wait for an ATM. This beach really needs to put more ATM systems.
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March 2024 by denise0314
Great staff, professional. Excellent customer service
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December 2023 by mahbubur rahman
This chase bank have the worst manager . I have been waiting here for too long I had to leave because I had work, very bad service
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October 2023 by Vincent GutiPuerto
There are 4 atmospheres, on weekends or long weekends only 1 works or the 4 atmospheres are definitely out of service
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September 2023 by Nathaniel Grant
Simply my bank ?
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June 2023 by Carlos Rodriguez
My bank with the best customer service, office staff always ready to satisfy your needs or questions. Automated and always ready service. Without a doubt Chase is my bank.
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June 2023 by Sweet Dreams Q.FCake's
I went to open an account, by appointment, with all the documents they requested, it turns out that they do not give good information, they waste time and on top of that, they discriminate, yelling and airing the client's immigration status. It's a terrible branch.
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November 2022 by Monique Diggs
They need to do better.
