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February 2024 by Morris Levine
The bank was excellent
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February 2024 by LIZZETTE PEREZ
Horrible
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February 2024 by Baby BlueeEyes
unprofessional workers wat a wastee .
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February 2024 by Alisson Urena
Bad service close the store
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October 2023 by Bonbon Catracho
Really bad service. The machines almost always out of service is terrible..
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July 2023 by Dee
Not the best experience at this Branch. On the surface it's usually a bit crowded and security can be rude at times, however the lines are usually organized and moves fast. Of greater importance is how little the representatives really are able to help you with real concerns. They're subjected to another department and this includes the manager, despite them trying to convince you to come in there really isn't much they can do. I was surprised by a recent rep who spoke very well but knew very little and did very little pertaining to a particular matter.
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July 2023 by damion thompson
Chase is a good bank but the workers them in the branch are nasty an lazy just to open one business account. I just need my information to be updated. If Chase could offer more options online that to deal with these nasty workers I will stay.
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February 2023 by Arwin Sierra
I regret to inform you that they have poor service and do not have a union of criteria in requirements for opening bank accounts. One day they ask for one thing, when you go with the other document that was missing in the first appointment now they say that the document presented in the First appointment (NY ID) is invalid. I went to other Bank and without problems I already have a bank account. That was my experience and I am free to share it without prejudice to the institution and with proof in hand.
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January 2023 by C.D. Phillips
Horrible unhelpful customer service. Just unwilling to help you as if your money is less valuable than everyone else’s. Racist policies???? Why does the bank cut access off to the atms??? They literally shut off the card swipes so you cannot enter. It could be the middle of a sunday afternoon. You just never know with this bank. Very sad
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August 2022 by Jose Miller
The ATM's at this Chase never work on the weekends. There is always a line 30mins long for one machine. How is this the normal for this location. Fix this!
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January 2022 by n kaur
This bank allowed someone to hack into my account without verifying properly if it was me. The scammer acted like me and rush delivered a debit card. Tried to call the bank to tell them of their major mistake after talking Chase Customer Service, but this branch doesn’t pick their phone . Employees should be better trained.
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September 2021 by Marsh
This branch is a waste of time . Do not waste your time going in there thinking you’re going to get help with anything because the people working in there have no idea what they’re doing . They don’t know anything and they only choose who they want to help . They gave us the wrong information and made us come back just for them to tell us the person gave us the wrong information. We made an appointment to see someone to take care of some important stuff before leaving the country but unfortunately we was given the wrong information by the teller so we couldn’t get anything done at all. They always have a long line and associates who work there don’t even care to help . They just come and ask just to say you have to wait or come back because the banker is on lunch . So what exactly is your position ? Why are you there if you can’t assist customers ? They only have one banker I’m assuming that works there and the other guy is just pointless. I can see why they have a 3.0 rating . Save yourself time and go to another branch . I only gave a 1 star rating because I couldn’t give a zero .
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April 2021 by Kenu Builds
This chase branch is completely unorganized and extremely unprofessional. No one here seems to know how to properly do there job and is always clueless to everything. I’m currently waiting on something from this branch and was told to call back and they are not answering there phone I called 40 plus times worst bank ever
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February 2021 by d viking
terrible service u always have to wait ..hours
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October 2020 by Russell Hill
Garbage bank