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November 2024 by Ricardo R
See attached receive from this bank
Very very bad Customer service with appointment at Chase Bank located at 748 Alerton location Bronx NY 10467. They will cancel your appointment at the last moment. Then they will say that the person has an emergency and you need reschedule, then you get a new date for two days later. Looks like no other person can do his job if he is absent
Make an appointment on Thursday for Saturday morning at 10:30am. They canceled the appointment at 3pm on Friday, it because the person will have an emergency the following day., which is Saturday.
Management needs to be changed or train or close this branch down. Should have more properly train people to handle customers service. Again very very bad Customer service. Not recommend this chase location to no one.
Worst Chase Location
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August 2024 by Sat S
They didnt even pick up when I called, other location picked up right away.
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May 2024 by Sulman Khan
They, take care me Express allways .
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April 2024 by Amadj De la cruz
Terrible service and operation.
They make you wait telling you that an agent is going to assist you (supposedly the “Manager”) and after 40 MINUTES she says that we must wait for another agent who is busy. When SHE WAS SUPPOSED TO BE SERVING US!!! In the end we couldn't do anything. Just waste time! One pays not to get service!!!!
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August 2023 by SH
This branch should be investigated by chase regional manager. Service is sucks. Manager have no manners. They don’t serve equally to the community. I was seating there 45 minutes to open an account no one help us. Before they the closing they say I have to comeback.
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August 2023 by 19Dragon
they are sucks in service.
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August 2023 by jan Vasquez
Excellent service
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July 2023 by damion thompson
Chase is a good bank but the workers them in the branch are nasty. If Chase could offer more options online that to deal with these nasty workers I will stay.
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May 2023 by Kanan 2017
A bad experience People who don't know professionalism ????
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May 2023 by gaby suares
Horrible service
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April 2023 by Kanan Muflahi
A bad experience People who don't know professionalism ????
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August 2022 by Chris
I mean it's a bank lol. I hardly ever talk with anyone, I just use the ATM and I dip
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June 2022 by Samuel Guirado
The door doesn’t unlock, trash service.
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May 2022 by Native Contracting Inc
Worst service ever. Not even care about customers
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February 2022 by Dalia Mundo
Very bad costumer servicethey make you wait for a very long time and all the other staff are doing nothingI been calling the staff that open my account and he never picks up the phone .
