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May 2025 by Eri Pearls
Very rude. The bank teller had a horrible attitude. As if she’s doing me a favor and not her job.
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January 2025 by Azusa SHESHE Dance
Please be advised GOOD CUSTOMER SERVICE means acknowledging customers by their name PRONOUNCED CORRECTLY or INQUIRY how to pronounce their name: first and/or last. A name inquiry, truly shows CARE and not dismissal by calling your customers names inaccurately.
It is very offensive to use the same bank for 3 years and not one chase employee has ever inquired how to pronounce my name & just assumes they are correct. DO BETTER.
My experience today came from, who appeared to be a supervisor: working the floor, the ATM room and decided to open a teller booth. APPALLED. When I corrected her, their was no care or apology. I was dismissed with HAVE A GOOD DAY. SAD
TRANSACTION #392
1/21/25 16:57
SESSION #191
LISBETH
CASHBOX #02
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October 2024 by Tina (SleepyQueenTina)
I came on a Monday afternoon on my lunch break and it was fine
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January 2024 by jonathan colon
They don't know how to pick up their phones, Which is ridiculous. Rather than leaving you with a call back number the service hangs up on you
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December 2023 by Diego Parra
Worst financial advisor MIGUEL COLON! Back in June 2019 lured into getting a mutual fund I didn’t understand (OGIAX)! He doesn’t care about the clients. Made me loose 7k! Unfortunately, I stood quiet when I had a chance to speak up. I wish I could speak to someone above him to explain what actually happened! SCAM! SCAM! SCAM! could’ve offered me a CD instead… that 10 year trophy and the diplomas on his wall is part of his script…. (6/3/19-6/10/19)
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August 2023 by Maricris M
They take too long to deliver the card after opening an account, because they don't give it to you when your account is opened, but rather they send it to your home later, by mail.
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October 2022 by diego9_29
DO NOT TRUST THE FINANCIAL ADVISOR IN THERE! He’s throws you a sales pitch! He’s not helping you he’s a salesman who shows up that plastic blue 10 yr trophy…
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August 2022 by Jima19transportLLC
The worst place, thanks to the clerk!!!
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July 2022 by John “Horse22” Valentin
It's my neighborhood bank. Never had a problem there.
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June 2022 by Jaye Harper
I loved it got my money fast
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January 2022 by Phillissia
I see Shelly one of the branch managers, she personable and knowledgeable. Cares about her clients and periodically calls to check on you.
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January 2022 by Ángel Félix García Ogando
Very professional Staff, knowledgeable, and experienced!
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August 2021 by Jima 19
The worst place, thanks to the clerk!!!?
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July 2021 by Gregory C.
I've been banking with Chase since 1988 (Chemical Bank back then) because of Direct Deposit. A bulk of my money is here. So much so I'm a Sapphire customer. Still waiting on my free safe deposit box though. They have multiple indoor ATM's at this location as it is a block from Yankee Stadium and the Bronx Supreme Court. They also have an unauthorized door person from time to time asking for "tips".
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November 2020 by Maurizio Legio
Good service end more
