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December 2023 by Ivan Placido
Went this morning to deposit a check and was greeted by a homeless person opening and closing the door from outside the bank asking for money on my way in and out. Also, inside were about 5 homeless people sleeping and obstructing passage to the ATMs because of the way they were lying on the floor. This place is not secured for the people that use its services. Very disappointed with the institution
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December 2023 by Porscha
Went to this chase to withdrawl money from the atm and was scammed out of my money. I am not surprised because there's a bunch of drug addicts and hoodlums hanging in and out at that location.
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December 2023 by Abner Cosme
Horrible service came in with a check and they were to lazy to call and verify it went to another chase and had no problem cashing it this place needs new management ?
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November 2023 by Spaceman Ranger
chase is great for banking, but not their financial investing services. I had a “financial advisor” Ariel for two years, he called once to check up on my portfolio and never again, I asked for a check up call and never heard from him again, i learned a billion things on my own then talking once with this guy, they’re just there to take your money. Got a new advisor and he helps out way more, and i’ve made way more money in the past few months than the 3 years I was holding my money with J.p. morgan, what a joke. Moral of the story: if you’re investing, do your research on a good branch near you and ask about their advisors there’s people out there willing to do their job
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October 2023 by Yacouba Doumbia
Definitely recommend anyone need to open and account go there and ask for Rene she the best of the best n the manager also just opened my both account will no problem loved them (côté divoire) ivory coast boy
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October 2023 by WIZE PR
So I walk into a Chase bank with a damaged 20-dollar bill Hoping that I can get the monetary value of this damage bill. The night before I had done my homework and been online trying to find out if this was true and it was true! banks will give you the monetary value of a damaged Bill if it is more than 50% intact and if the serial number is visible. So when the kind and flamboyant teller called me to his window I gave him the bill and told him what I wanted......Right away he shoots me down and tells me how he cannot accept the bill because it needs to be 75% intact and the serial number has to be visible.That is when I take it upon myself to learn this young individual that the bill in question must be 50% in tact (NOT) 75 like he said! and the serial number must be visible. I mean guy you work at one of the most prestigious banks in the world and I cannot believe you don't know this information or this policy,.so he proceeds to get his manager and she too shoots me down right away and tells me the same thing he told me about the 75% intact of the bill. I start to tell her what I told him that I was online and I read so many articles and that this was not true that it was 50% and I also had a picture of the article on my phone that I could show it to her, at this point she knew that she was wrong and she took the bill and proceeded to put it through a machine I think it's one of those money counting machines in any case she hands me the bill back and she says I'm sorry the machine will not take this bill! in other words you can take your 50% damaged money, Bill, or whatever and kick rocks, try T D bank across the street. But even I know that a money counting machine will not accept a broken bill or a damaged bill that is not rocket science!! And I didn't have to go to banking school or earn any degrees to know this infofactso! If I were a money counting machine I would not accept a broken bill either. LOL. So I said to her Excuse Me Miss can I see what machine you put it through can I witness what you're telling me? So she put on her mad face and didn't really want to show me anything but she takes the bill shows me the machine, which I could barely see.... she presses a button on the left hand side she puts the bill on the machine a red light lit as if to say error get this damaged bill off me. So it just sat there,I knew this was one of those machines that counts the money! why is she putting the bill through this machine anyway....oh oh oh right before she puts the bill on the machine she starts to interrogate me!where did you get this bill from?who's $20 is this?why is it damaged?where is the other half ?I looked at her like wow!!! what is going on right now?what is this interrogation,I mean.... all of a sudden this became a FBI crime scene or something, I just want to get the $20 that I am entitled to., so she says you would have to have the other half of the bill with the serial numbers on it. I looked at her like.... is this lady really telling me what I think she's telling me I said Miss, really ?!? why would I be here if I had both parts of the bill DUHHHH !I wOULD just tape it up, I would have a WHOLE 20 dollar bill!! & I would spend it as i pleased!She didn't like this very much and she would not show me the machine she gave me back my damaged bill and signed the security to come and get me off the line because I was wasting her time and I was not going to get the $20 no matter what! That was an experience that I would never forget and her face I would never forget either. I would never bank here or if I knew someone who banked here I would tell them close their accounts and not deal with these people and this branch at 149th Street in the Bronx. New York. By the way all I wanted to do was get the $20 go across the street buy me some Popeyes Chicken a few little cigarettes and an Arizona watermelon drink and go home and relax and call it a day. Happy holidays have a great life everyone.
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October 2023 by ellepapa kilo
Definitely recommend anyone need to open and account go there and ask for Rene she the best of the best n the manager also just opened my both account will no problem loved them (côté divoire) ivory coast boy
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May 2023 by Assamy Zoungrana
The whole system on 3rd ave chase bank is a mess, don’t recommend nobody to go there
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December 2022 by L D
5 stars for the front door banker Saul. D.J for helping me out with an issue the tellers could have done but did not, “Changing the rules” for simple tasks from people who are the reason the bank exists to begin with is an issue but he made it smooth for me and I appreciate him. Recognize his excellence please! Thanks! 5 star for him and no stars for the bank’s “new” stupid rules piling everything on the bankers in the cubicles. Love someone who goes above and beyond. If it wouldn’t be for him, I’d be taking my money elsewhere! When someone is putting money in a bank you should be doing as the clients ask with such a reasonable simple request. FIX THAT CHASE.
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December 2022 by Lady Domestic
5 stars for the front door banker Saul. D.J for helping me out with an issue the tellers could have done but did not, “Changing the rules” for simple tasks from people who are the reason the bank exists to begin with is an issue but he made it smooth for me and I appreciate him. Recognize his excellence please! Thanks! 5 star for him and no stars for the bank’s “new” stupid rules piling everything on the bankers in the cubicles. Love someone who goes above and beyond. If it wouldn’t be for him, I’d be taking my money elsewhere! When someone is putting money in a bank you should be doing as the clients ask with such a reasonable simple request. FIX THAT CHASE.
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November 2022 by PLATINUM ENTERTAINMENT
Bro y it takes 4 hours and there no one here either bro this business is horrible
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September 2022 by Alma Iturbide
The worst experience ever had more than two hours waiting for open account
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March 2022 by J C
I wish the Atms were smaller and a little bit more then 8 in the main entrance and 3 fancier atms inside the bank.
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September 2021 by Tifanny Alvarez
They’re accepting appointments to see the Tellers and are also still accepting walk-ins and if you have an appointment they’ll totally disregard you. What’s the point of making appointments if they’re accepting walk-ins and will totally disregard your appointment and the time it was scheduled … don’t accept walk-ins if you’re making appointments.
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June 2021 by Alexander Soto
Can anyone tell me if the Chase ATM is open after they closed?
