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July 2023 by Glen L
Clean and east access.
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April 2023 by Natalia Mangal
The worse service ever went to set up account had to go back 3x because rep didn’t know how to set it up
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June 2022 by Danielle M.
This location is not my first choice but I'm glad there is one on the island since this is a quick 5 minute drive. Luckily, I normally only come here to use the ATM but lately there has only been 1 out of the 2 working so if there is more than one person, you'd have to wait and there's not much space since this is a small location. The one time I did have to deal with a representative, it was not that pleasant. He seemed uninterested and like he was rushing me but I had to come back anyway because I didn't have the right documents so I ended up going to another chase. On a positive note- there is a parking lot which is actually larger than you'd think for a smaller location. There is also plenty of street parking around too.
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April 2022 by Frank Peña
Super service
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November 2021 by Gregory C.
I've been banking with Chase since 1988 (Chemical Bank back then) because of Direct Deposit. A bulk of my money is here. So much so I'm a Sapphire customer. Still waiting on my free safe deposit box though. This branch has three indoor ATM's and a 10 car parking lot on the side.
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March 2021 by Jeff and Sue
Great Chase branch conveniently located for residents. The Manager Mr Sanchez really works with clients to fulfill their banking needs. He goes above and beyond. The Tellers and Agents are friendly, efficient and cheerful. We enjoy transacting business with this bank
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October 2020 by J C.
For the most part, this small branch is convenient and clean....HOWEVER, there is one white-haired Caucasian male teller who takes a very long time processing the simplest transaction. He also asks loudly your personal information and let's everyone else know what type of check you're depositing. He purposely (or is he really dense?) said I had to produce both signatures on a check even though the payees are either/or NOT and. I usually go to the atm but I had to get in line for this particular item. Luckily there was another teller I went to who handled the transaction within a couple of minutes.
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June 2020 by Dawn Rosado
The staff is helpful and courteous.
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April 2019 by Sandra Torres
Very little or no wait time. Staff is always friendly, courteous and accommodating.
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June 2018 by Priscilla Donato
I went to open up an account, I figured to support the local businesses since I recently moved to City Island. The REP stated to me "No we close in 15 minutes." Guess my business is not good enough. CHANGED MY MIND, I'LL STICK TO TD BANK!
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April 2017 by Ana
Nice ATM to use as a quick stop if you don't bank with Chase. Fees are a bit high and this is the only bank on the island. I didn't have a car at the time, so, travelling into the city just to use the ATM was somewhat of a pain. This was a quick solution in the case that I needed it.
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October 2016 by Kristina M.
Stopped in here on our way into the city to do a cash advance on our debit cards (to avoid atm fees) and I was pleasantly surprised with how nice and well-kept it was inside. There was only one teller working, but that's not surprising on City Island. She was friendly and very helpful, and had us on our way in no time.
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November 2015 by Elizabeth Cook
Helpful employees.
