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February 2024 by S A
I was assisted by Ms Carmen Magarin who was very knowledgeable of the information I was seeking . She answered all my questions in a professional and polite manner. I do not get to experience good customer whenever i visit other branches but when I came to this location, Ms Carmen made me feel like I was in the right place to do business. Trust and loyalty is established easier when you are dealing with trustful and honest employees who provide phenomenal customer service and explain everything clearly .
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April 2023 by Moira Mosco
Tracy was helpful and courteous, and she quickly solved my problem!
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December 2022 by Tess Castaneda
Been calling this branch continuously for 2 consecutive days in vain. I was wanting to make an appointment. Please improve your customer phone service.
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August 2022 by david rodriguez
This bank is never crowded, you'll get attended quickly on any transaction you want. Tellers are decent and will solve any inconvenience on your demand. Really don't know why customer's are down grading this bank here at this review they are totally ignorant and maybe racist cause all staff are hispanics here, really sad.
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June 2022 by LeashDriver
Parking lot is filled with cars again. Enforcement has stopped.
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April 2020 by Ken F.
I have always avoided Citibank like the plague. However, I saw an offer that I couldn't refuse. A Citibank nearby was offering $400 if you left $15,000 in a checking account for 7 months. On February 14th, 2019, I opened an account with a deposit of $15,000. I kept getting statements from Citibank that did not show $400 had been added to my account well after the 7 months had passed. Finally, I decided to write a check on the account for $15,001.29, the amount that my last statement said that I had in the account, on January 24th, and deposit it in another account I have. Needless to say, I never received the $400 because Citibank said that since I'd cancelled the account they couldn't give me the money. So, get this, I start receiving monthly statements that say I have $.05 in the account and that it is costing me $25 per month for an account service fee. I will never go near another Citibank nor will I ever encourage anyone to do any business with them or do any business with them myself. In my opinion, Citibank is the definition of 'predatory'!
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March 2020 by Janiece Rivera
I am absolutely pleased by the tellers service. Every Friday I deposit my checks with Nasma or Cindy, who happen to very nice young girls!
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January 2020 by Kel Huang
Waited 10 minutes no agent is available at the counter
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November 2019 by Joseph Garcia
Open an account still waiting for the reward given after you keep the funds for 60 days,the staff is rude ,e.g.tellers and representatives.i had dealt with the staff and their disposition that they have ,in another bank they will be fired,no class ,unprofessional, unpleasant, rude,they act like security guards ,arrogant. Call the branch several times about the reward, even left messages to the vice president of the branch and no response yet.i wonder if the headquarters are are aware of what's going on,they all should be fired
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September 2019 by Ji L.
Worthless service. There are no tellers because they are receiving a shipment, but the account executive (or whoever) just sits there. 5 people waiting.
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July 2019 by Iaroslav R
This Citibank branch does not have a notary
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December 2018 by donashia tunstall
The slowest bank I've ever seen. They do it purposely. I despise this bank. Theres always a problem when I go. They move like sloths. If you can avoid please do! I would give 0 stars but it wont allow me to
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October 2018 by Henry Godwin
I don't do a lot of banking but this place would rank towards the bottom of the list.one of the tellers is pleasant.
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October 2018 by Leonardo Alvarez
Selvicio lento
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July 2017 by Liz Love
Parking available only positive