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January 2022 by Marcos Sanchez
(Translated by Google) Terrible. Super slow. Bad attention... And the cashiers are complete garbage. They never work...(Original)Terrible. Super lento. Malas atenciones.. Y los cajeros una completa basura. Nunca sirven..
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July 2021 by Dylan Jacob GetsHappy Taylor
Terrible. Long lines. Little to no staff. This branch is here to waste your time.
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November 2020 by Stacy Ann Binns
The agents are always serviceable informative and effective love banking here.
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September 2020 by Branden C.
I have been a loyal Citibank customer for a little over 10 years now (I am in my late 20's. checking, savings, and card). I used them for everything and every bill I pay in full and on time. With the being said, I would say that I am a good customer. So, I really can't understand why when I contact Citibank customer service, I get a person who always has an attitude. Especially, for an issue that I was not notified about. I just recently relocated around Denver and I called both divisions, Citi banking and Citi cards, and told them my new address. That I had moved. Any company can update this...simple right..!? Three times..three times they got my address wrong. And every time I correct them..guess what.. I find out that they have the address wrong again. Not to mention, today I was trying to get back home from Denver and couldn't because they disabled my card. No call, no email, not even text. I finally get home, call customer service, and you would never guess what the issue is... they have the wrong address again!! Again, Citi never contacted to inform me about this. Instead, they shut down my card to leave me stranded in the middle of Denver because I relied on their card and services. Also, this isn't the only issue I had with them, but I am not going to make this longer than it needs to be. I am tired of the lack of service, rude customer service, and incentives away being taken away. There isn't even a branch in Denver, which is a city! I will be pulling all my accounts very soon and find a bank that can fully appreciate and properly service their loyal and reliable customers.
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July 2017 by Maria D
How you say it's open 24hrs when it's the ATM that's 24hr big difference.
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December 2016 by Sol Solomon
They're not the best but they're not the wrost
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August 2015 by Dritan H.
This is by far the worst Citibank branch around. No one seems to want to work. They let people wait for no reason.