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March 2024 by cristal reynoso castillo
The most empathetic, consider and kindness employee that I ever encounter. Even tho my circumstances for lack of Money where tough to the point I have to close my unit they always were comprehensive and understanding. Professionalism and integrity at is finish
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March 2024 by KD C
Clean , Friendly Staff i have been renting for a while i never had any inconvenience.
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March 2024 by Rosemarie Davis
Excellent customer service details were provided of the move the facility very clean
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March 2024 by M Smith
They say online that closing time is 6pm which is a true lie. I arrived at 5:47pm (after lugging alot of things) and all the gates were down, closed and they were closing. I stated to the employee (who had a bad attitude), I will be writing a review about this and he said "Go ahead it's just a review I will let you in this time but next time it's 5:45pm". I also informed him I called 5 times and nobody answered and he stated "Something is wrong with your phone. I don't think you called 5 times and nobody answered ". When I showed him the calls I made on my phone he laughed and did not even apologize for his statement. I got to my storage unit and there was a big latter there which I had to move myself to put my stuff into the unit. When trying to exit it didn't let me and another woman exit we had to go through the main (staff) exit. The attitudes are bad for what you are paying for and unfortunately this is the only storage facility near me, but might be looking for other places.
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February 2024 by Demetrius Barca Bey
Samantha was very Professional and courteous
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February 2024 by Latonya Givens
The facility was clean and safe. No complaints in the 5 years that I have been here.
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February 2024 by Sulayman Drammeh
Convenient space and affordable but wish there was an easier access to lift heavy belongings for those who have shelves on the top instead of a ladder staircase a moving machine that can take you and the belongings to a save height without needing 2 or more people to lift your belongings
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February 2024 by Christina Rodriguez
Samantha was very nice and answered all my questions.
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January 2024 by Miggie Fermaintt
It was a good space and the workers were very receptive when I went there
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January 2024 by Luis Pereira
I dislike the fact that cube smart offers "climate control", but staff doesn't have access to adjust the temperature within the facility, in the winter the place is freezing and in the summer it's sweltering. On the day of move in, my unit was in bad shape, I ended up having to ask for a broom and a mop to clean the unit myself. I've noticed roaches coming from the unit next to mine.
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January 2024 by eric willoughby
Very good staff, one time I left my unit unlock by mistake, one of the associates called me and made sure my unit was secure until I got of work to lock it properly.
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December 2023 by Tinisha Stevens
They were very patient went above and beyond. Helped me and was extra nice and customer service. Helped me find a new unit cause my stuff wouldn't fit. I was rent with them again
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December 2023 by ShammyLuck
Definitely recommend CubeSmart to anyone who is looking to put away any items u may need to store .. this location has great team members. Samantha was able to assist me in getting my unit secured and ready to store…she explained everything I needed to successfully complete my unit order .. and really appreciate that team members are ready to help
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December 2023 by Oumar Bagayoko
Outstanding customer service by Samantha I’m grateful to such employee THANK YOU
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November 2023 by PAY-O MATTEO
I got there one day 5 minutes before closing,Not only did Samantha & Daniel happily assist Me,They happily helped me along the way , helped direct us to our unit .very kindy & efficiency
