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March 2024 by Alice Placencia
Jennifer is very professional and super courteous. CubeSmart is really awesome!
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February 2024 by jean ithier
Great Customer service. It was great experince.
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February 2024 by Ge In
Amazing staff, okay facility, awful access hours, and even worse punctuality. This is not the first time I've swung by after "opening," and the facility is still closed, which means access hours are cut short.
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February 2024 by Gunjia Fullwood
The great customer service we received every time we visited our unit.
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February 2024 by Naomi L
The initial storage rate was a no brainer. The location is convenient for me and the employees have been very helpful. They definitely made me feel like VIP when opening my storage and getting a delivery of goods into my storage. I forgot the young lady's name who assisted me initially, but Cory was the gentlemen who assisted me and he was amazing. His customer service was immense.Both of them were good.After I was all completed in opening my unit, Corey said, welcome to the family and I really felt him being genuine. I think it's beyond the company, just who he is. He's an asset to the company.I got my first delivery and it was a LARGE delivery. He went out of his way to assist the truck driver and I unload my things and got it done quickly! I was impressed at how helpful he was. He made me as the customer feel valued.. I felt like he was a helpful cousin or something. He definitely meant it when he said welcome to the family. Another thing I appreciated from the staff is that they made me aware of the frequency in which the unit would increase and that the site had no control over how much it may increase so there was no surprises. That's something my 1st storage unit never shared and I was caught off guard. So far, I happy with my choice to use cube smart
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November 2023 by Eric Stallings
Inexpensive clean property awesomeCustomer service
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November 2023 by Twin Twin
no 24 hr access . prices increase regularly.
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November 2023 by Heidi B
Had a storage space prior to this one at cube smart good experience
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October 2023 by Donna Thomas
Excellent!! The staff goes far and beyond to make sure your are satisfied. Always willing to go the extra mile. This business is alway well lit and very clean
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October 2023 by Jonathan S Evans
Cost of renting a storage unit at Cubesmart was no longer competitive with other storage units in the area. By shopping around the Cubesmart area I found Life storage which was $81 per month as opposed to $222 a month for the same size unit.I hope to see how Life Storage treats me as a customer compared to how Cubesmart did. I had been with Cubesmart for 5 years. My rate went from $100 in 2018 to $222 in 2023. Fingers crossed !I must add that although I had prepaid Cubesmart storage $222 in advance for the month of September and I had vacated my unit on September 9, Cubesmart did not want to give me a prorated credit for the 3 weeks I hadn't used.Plus the District Manager for the Bronx store0105, Wendy Chin, does not return customer calls and the staff at Cubesmart try to run game on dealing with Customers regarding credits and refunds. Very Bad Customer Service, that is why I give them 1 star.
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August 2023 by Emeral Green
Tanisha at CubeSmart was a big help! She was very professional, patient, supportive and knowledgeable
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August 2023 by Charmaine hewitt
Alex Irizarry maintain guy was very helpful good staff at cube smart coop city by the 95 in the bronx NY. Very pleasant gentleman
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August 2023 by carlos matos
My experience at this CubeSmart location was great. Tanya and Tanisha were so helpful and friendly. I’ve been here for 2 years and have no complaints! They deserve 5 stars because they are the best. Everyone that I’ve had interactions with were very nice to me! 5 stars for this location!!
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August 2023 by Nichelle Broderick
The staff at the front desk are very friendly and helpful (5 stars for them!) but beware! This location is constantly increasing your monthly fee. To make it worse the facility is not as nice and it once was. Elevators are frequently out of service and lights don’t work which make for a big inconvenience when trying to locate items in your unit. I have read other reviews about rodents and have also recently noticed evidence of this which is sad. Used to be a great place.
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June 2023 by Gabby G.
The staff is kind and helpful but don't get storage here. They have raised the rate astronomically over the past two years. It's absolute robbery.
