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December 2023 by Keyla
All the process is very easy, the storage personal is very kind. The prices was reasonable also the customer service by phone was very helpful. Amazing I will recommend
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August 2023 by Dolores Simonelli
Overall it was a good experience. You need to update your hours listed online to reflect the hours of the storage facility that is being used by a customer.
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August 2023 by Wilfred Yeung
Dishonest office. Do not rent from these guys.I booked a reservation in advance for a move-in on 7/31. I received an email saying they were holding the unit for me until 7/31. I called the store location to book the moving truck and they told me I had to submit the payment immediately to book the moving truck (there was a promo for a free truck rental). When I logged in, I noticed the lease start date was wrong- it showed that day's date, instead of the 7/31 requested. I was told by the store to just complete the payment to get the ball rolling and book the truck.Instead the lease was still written up with the wrong date, and I was charged for an extra week of storage, even though they acknowledge the reservation was made for a 7/31 date. Now they refuse to change the lease date or cancel the reservation. Meanwhile it was incorrect to tell me that I had to go and complete payment to book the moving truck.I've since booked with a different CubeSmart location with 0 hitches. Avoid this location.
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August 2023 by Samuel Cabassa
The storage space is dingy, there is no lighting, plaster and cements chips and dust falls all over your belongings, the space you rent is not accurate, for example I was trying to upgrade from a 5’ x 10’ to a 10’ x 10’ but the space was more like an 8’ x 6’5” space, then the price was outrageous $287. I went to Extra Storage Space and got a 10’ x 15’ for $211, the storage space is like new and very clean, it has a light in the center, the space is exactly as advertised, staff are very courteous and helpful, the keypad works like a charm.
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August 2023 by Constance Usera
Great security at this facility. However, there is no person working there if you need help with anything.
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May 2023 by John John
I went to CubeSmart on 1810 Southern Blvd in the Bronx and I had a great experience. The place was very clean and the staff were also very nice. I was helped by Ronald, which he did an amazing job in making sure I had all the proper information. I will recommend this place to all my friends and family.
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February 2023 by Mia Moore
Hours are not conducive to working people and the keypad for the auxiliary Location is always broken so that you have to walk all the way around or wait for someone to come let you in.
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January 2023 by R B
Besides being 10 mins late opening and charging $105 for 5 feet of Xtra space and very long access code everything else is ok
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August 2022 by Edgardo B. Tomás
I really dislike this area of the Bronx so I was absolutely surprised when I found a CubeSmart team member that was as hardworking, nice, intelligent and God-fearing like Carol. Thank you so much for being so professional and helpful to me.
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August 2022 by Genio Santia
Everyone one of the worker you had were very polite, understanding, helpful and very pleasant.
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June 2022 by Tara Crews
When moving in or out the doors and the gate closes quickly so you are rushing to get in and out of the loading dock before you are locked out. One more thing every year they will go up on your rent so be prepared to pay more.
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June 2022 by Hilda Torres
Omg I love terry she’s amazing go to her she helped me thru the whole process place is clean and others very helpful ☺️
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May 2022 by Miss Tresses
The most careless storage unit you’ll find. These people don’t care about your belongings. I have damage to all my property including medical supplies when I brought this to their attention, that there was debris falling from the ceiling. They did nothing they wouldn’t change my unit they did not compensate me at all. Yet they still felt a need to keep raising the price every other month. I call Corprate I left Corprate many messages they never got back to me. Do not rent from the storage unit they’re disgusting. Every time I go there there’s toys and garbage everywhere. People just dump the trash right in front and the employees never clean it up because they don’t care.
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March 2022 by John Bonilla
The unit that I had was fine and the place was always kept clean. But I felt like they wanted me out and keept raising my rent every 5-6 months. I started at 120 a month then went to 145 and then 175. To go from 120 to 175 was just crazy. So other then the fact I felt like I was getting robbed it was good.
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February 2022 by Eugene Todie
The staff at this Cube Smart are very helpful and friendly. This storage facility is well maintained. It isn't open after normal business hours which can be helpful to some individuals. Keep this in mind if you are considering procuring storage and you may need to access your unit, after hours.
