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April 2024 by SHARON GUNHILL CIVIC GROUP
Good. They just need much more help at pharmacy. Lines are long for pick up prescription. They are short handed for good help at pharmacy. They are the second busiest pharmacy in New york. They also need new carpeting it's been there over 25 years plus. Please enhance and improve the CVS on Williamsbridge rd. In the Bronx. After all business is good here. It's up to corporate to make improvements. Also there might be one or 2 people that are fairly new who are the laziest people to help customers when the call for help bell is rung for assistance. This I witnessed. Many people are looking for jobs, who are actually willing to work. Corporate needs to step up.
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January 2024 by Heart & Soul Concerts
CVS on Allenton Ave close to White Plains Rd in the Bronx, NY is a local pharmacy that provides access to medications and other health related products. Along with that, it also sells a number of food, beverages, juices, and refrigerated products. Although we found food prices to be a bit on the high end, we were able to grab a few affordable things with additional free membership discounts. Overall, this store is convenient and cleaned, with a sociable staff. There is easy access via NYC Subway and busses. You can also get there by car with paid/ free street parking, depending upon the traffic and time of day.
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December 2023 by Enforcer Nyc
This is one of the best cvs pharmacy. I haven't had a problem with prescriptions and they are always stocked and have fresh snacks and foods. cvs team member DeeDee is the Best! shout out to you my Employee of the year! CVS employee DeeDee is always professional and courteous, sympathetic and fast!!!
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December 2023 by Amina Alam
Today’s interaction is 1 star or less. But I am giving 3 stars for the parking, location and the other staff members. I went to my local cvs which is 24/7 location and I absolutely love the convenience of that location. I go there for my meds and other needs. Today I got on the long line for medication pick up. That is no problem for me. It is expected and I am willing to wait. After waiting ages I get called next by “Liliana”. Before she even called me she is huffing and puffing and mumbling to customers. She can barely stand up straight. I understand it’s the evening shift and she may be tired. No problem. As soon as she calls next she leaves to the back of the pharmacy without any explanation. I am standing at the counter waiting for her and watching her sitting in the back talking to her colleague. I thought it must be something urgent so I am waiting. 10-12 minutes later she comes back and mumbles to me what happened, why are you waiting here? The line is over there. I said you called next. She responds oh. I did? I get frustrated and say yes why else would I be waiting here? She asks me the name and DOB to retrieve the medications. As she leaves the register I make a comment to my companion that “she friggin forgot” to which Liliana starts arguing back they I can’t say that. I tell her of course I can because you actually did forget. She gives me the medication and I leave. If I make a comment about your clearly bad service in my personal conversation you cannot tell me otherwise. Ridiculously incompetent staff member. Other than her everyone else is always very pleasant and helpful.
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December 2023 by Gicell
Great location, awesome customer service and staff. Definitely would recommend.
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November 2023 by Fadi Julani
Not professional at allSome girl there ,she's acting rudely with the costumersI think the main manager should pay attention when hiring employeesI think this is CVS , not some Bazar at jerome or grand concourse.
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November 2023 by Fadi Joulani
Not professional at allSome girl there ,she's acting rudely with the costumersI think the main manager should pay attention when hiring employeesI think this is CVS , not some Bazar at jerome or grand concourse.
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October 2023 by Manita Mills
The pharmacist and one of the employees discriminated against me , I find the CVS pharmacy on 1916 willamsbridge road to be very racist, who totally ignores their patients. I find the quality of care there is way bellow standard compare to in the city. I think the pharmacist should be taking some kind of sensitivity training
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October 2023 by Usman R.
Never pick up the phone it's very bad for patients care I tried 4 times to call pharmacy for one of my patient but it's just ringing and ringing
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September 2023 by Alex Ferrena
Super slow omg i evolved into a different species waiting on this line and on them to pick up the phone
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September 2023 by Raheela Kausir
In this CVS people are very friendly respectfully and helpful love this CVS❤️
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April 2023 by Zahed S.
Horrible, pharmacy staff don't know the basic difference between antibiotics and pain medication. Incompetent, waste of time. I'll take my business elsewhere
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February 2023 by Linda Valenti
It was busy but the line was moving fast. And the line for questions was very helpful.
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January 2023 by Patty O.
The worst CVS Pharmacy I have EVER been to! Its a shame that there are so few retail pharmacies in this area because people are left with limited options. This review is not for the store staff but for the extremely incompetent, rude, pharmacy staff. You can have 5-7 staff in the pharmacy and the pick up line is to the front of the store. The techs are at the register texting or on personal calls when they should be ringing up customers. One young lady was very frank about not caring about her job. Meanwhile, people are desperate for work! Its a 24-hr location and they will not pick up calls. The pharmacists are dismissive and do not take account for their horrible behavior. While waiting for my orders another customer asked for a manager and explained how he was spoken to rudely by his colleague who is not suitable to deal with customers. He did not want to interact with her further and the "manager" said he was not going to apologize on behalf of his colleagues behavior. Basically "kick rocks!" Just atrocious behavior! That location will likely close soon like all the others.
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December 2022 by Yudelka Rodriguez
Very well organized and opened 24 hours. This place has parking.
