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January 2024 by Oduwa Pat-Osagie
It hurts me to have to do this but I gotta say my peace. The Workers in this store are lazy and unmotivated. I walked in, patiently waiting on line and when it was my turn I asked for their passport services. The lady (Shay) in the front told me the passport service are closed with attitude as if she didn’t want to do it. I responded can u please show me your store policies that states the passport service closes at 5. Immediately she then said I’ll help you. I told her I’m ok that she obviously just lied to my face and I would gladly go spend MY MONEY where they actually care and give good services. I then left and drove a hour to the next location where they did not give me attitude but instead was very courteous and did the whole picture process for me. I then went back to the store to speak to a manager and someone was asking for the passport services and they were about to tell them it was closed till I intervened and told them to stop lying cause I just had to drive a hour for a service that you refused to do. They then started to help the other people Summary: If you don’t want to work please resign and give that job to someone who would value the job. Also people need to stop spending THEIR HARD EARNINGS where they give bad services. Eventually the owners will start to lose profit and hiring new employees who understand the concept of great customer service.
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December 2023 by Brittany Sierra
Bad service
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December 2023 by Anazaria Sierra
No good bad service
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August 2023 by Kit B.
So awful! I waited 2 hours on hold UNTIL THEY CLOSED and they never picked up. I have an rx that is nearly impossible to get right now, and was told by my rx company that CVS asked me to call so they could hold the med. That didn't happen because NO ONE ANSWERS THE EFFING PHONE. They are an hour away so showing up to have that conversation then coming back to pick up the next day is hardship.
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April 2023 by Tamika Nixon
I was totally amazed by how this store looked. The shelves were almost completely empty in every aisle. There was trash all over the floor. No associates were working on the floor. A complete mess. I even complained to a guy I thought was the manager and he really acted like he didn’t hear me. I will transfer my prescriptions to another pharmacy. Maybe not even a CVS pharmacy. I advise others to do the same.
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April 2023 by Google user
I was totally amazed by how this store looked. The shelves were almost completely empty in every aisle. There was trash all over the floor. No associates were working on the floor. A complete mess. I even complained to a guy I thought was the manager and he really acted like he didn’t hear me. I will transfer my prescriptions to another pharmacy. Maybe not even a CVS pharmacy. I advise others to do the same.
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December 2022 by Susan Vazquez
I really like the Staff at CVS pharmacy at 149th street in the Bronx ! They really provide you with great customer service! They try very hard to avoid having you wait to pick up your medications! They really do need more pharmacy techs to avoid the lines ! But the staff are exceptionally nice !
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October 2022 by Jenny Lopez
Store associates are kind and helpful.
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October 2022 by Nayely W.
I was in need of otc medication because my children and I are getting a little sick. The manager asked the security to follow us. I wasn't there go steal. I don't steal we work and we felt so bad that we were treated like that. Wow just wow never going there again!
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September 2022 by Izzy S.
I just got my flu shot and Covid booster here! Fen the pharmacist that gave me the vaccines was really lovely:)
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January 2022 by Mary Hesla
(Translated by Google) Great (Original) Excelente
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January 2021 by Xavier A.
If I could give it a zero I would, terrible customer service.2 of the employees were so racist and kicked me out because I looked like I was stealing.They deserve to be fired!!!They refuse to give me their names "cause they said so"This was one of the most uncomfortable cvs's I have ever went to.
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September 2020 by Muhammad Nimaga
Cvs is great. U can possibly get any prescribe medication u needed and much more!
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February 2019 by BeauNoir1116
2nd time I've left the pharmacy w/o all of the prescribed meds. The staff is very haphazard about completely filling prescriptions. When I spoke to whom was described as the \\\"pharmacist\\\" on duty -- She was so unprofessional I actually doubted she was the pharmacist at all. I've been having Rx's filled there for decades and now I think I'll make a permanant change to another pharmacy. So long and good riddance!
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February 2019 by Lindsay Mirsky
I always love shopping @ Cvs pharmacy because u can get anything like food, snacks, drinks, baby items, makeup items like cosmetics, bathroom stuff, personal stuff, and whatever else you Cvs pharmacy has it all.
