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February 2024 by orlando gonzalez
On hold for an hour and no answer from an actual pharmacist
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January 2024 by joselito roman
Love this cvs everyone is very helpful and polite
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January 2024 by Jean carlos Gutierrez
Total disorganization. Poor team communication !
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January 2024 by Jenn Soto
Horrible pharmacy! Short Old blonde lady has a horrible horrible attitude towards customers. She argues with customers and answers them rudely, she talks about customers and laughs. The female Pharmacist with long black hair just gossips and laughs while the customers are being treated rudely. Both need to be fired, or taught how to have some customer service. Wish they would close this pharmacy down because their manners are nonexistent.
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January 2024 by Kip Lav
Pharmacy is totally run down, dirty, and then staff seem to really not care about helping the patients. I hate going there but I'm disabled and it's the closest pharmacy.One more thing. The first day I moved to the Bronx, I moved directly across the street from this CVS location. I went to pick up my breathing rx’s, and a man in a car stopped and chased me into the CVS store. This stranger attacked me for no reason. And the security guard watched and did nothing. I was beaten, unconscious, and only when I was conscious again, I had to call the police because they wouldn’t. Security guards at CVS are only there to protect people from stealing candy bars. CVS does not care about their customers. I will stand up for what I have said here because it is the truth.
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January 2024 by Bin Teh
The worst place to pick up any medication, I literally walked in at 6:56 and they said the pharmacy is closed; when it clearly stated that the pharmacy closes at 7 PM. I asked them if they could just take one more person which was me, and they said no, I was just picking up. All they had to do was scan the information.
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January 2024 by Annette R
Very low stock of Christmas cards and 98%in Spanish language only.
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January 2024 by Lillian Ramirez
I needed to speak with a pharmacist and waited on the phone for more than 30 minutes. No answer. I called several times.
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December 2023 by Candis hall
Horrible services the staff are very lazy.
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December 2023 by Engels Vicente
The worst customer service experience wen there, and they only gave one medicine i was supposed to get 3 just noticed wen i gat home and they didn't told me they just charged me for it and didn't told me i wasn't going to get my medicine ?
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December 2023 by Mecca Rose
They close when they want because they don’t have enough staff. I called they never picked up the phone. If would’ve known this(they where closing early… I would not have came. Respectfully ,either stay the required hours or at least report they will be closing early. The customer service at this location gets 1 star as well, even down to the security. Not to mention the store is empty.
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November 2023 by Brenda Thompson
I have been on hold for 27 minutes for the pharmacy not one person even picked up the phone. This definitely is not good customer service at all.
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October 2023 by mildred vazquez
Once again I am looking for a photo center where I can pick up a same day photo order. I went to this location and they were not servicing the photo section. They have not paper since Monday and the cashier asked me to try again tomorrow or Friday. Why is CVS not blocking out these non functioning locations on their website?In addition, everything is under lock down. I understand that the area is horrible and theft might be high but that's when you invest in security, not take away the shopping experience.
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October 2023 by Roslyn White
Understaffed, long wait times, unclear which line to stand in and after you wait and finally get to the front, they should take you next but they don't and force you to the back of the new line, they advertise closing at 7 for the pharmacy but they stop taking customers at 6:45, they close unexpectedly for the day and change their hours at random with no prior notice, I asked for a call when my prescription was ready and never received one, 3 fights involving police broke out in the one time I first went there. Disappointing how they treat customers in the South Bronx.
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October 2023 by Emily
Long waits at the pharmacy. My prescription was ordered on a Monday and when I came to pick it up on Saturday it wasn’t ready still. Pharmacist who works the register also got a dirty stank attitude. Shut it TF down !