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February 2024 by Russell Mae
Rental of a Ford escape was really nice.
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January 2024 by john towles
I'm still waiting for them to return my security deposit. My statement says i was charged the deposit amount.
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January 2024 by Soni I
I have not complaint whatsoever about this place. Great, friendly, polite and helpful staff.
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January 2024 by Ava Peters
Enterprise was great very professional, clear and precise information about your rental
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January 2024 by MArcelino Acero
Good services thank you for your car’s rental ?
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January 2024 by Sofar Sohood
Unjustified Denial and Unprofessional Service at Enterprise.I am deeply disappointed and frustrated with my recent experience at Enterprise. Despite having a confirmed reservation, I was shockingly denied a car rental due to an obscure and seemingly fabricated policy. When I reached out to Enterprise's representatives for clarification, they were equally baffled, stating they had never heard of such a rule in their combined years of service.This arbitrary decision not only caused me significant inconvenience but also had a domino effect on my plans. I was left stranded without a vehicle, which led to the derailment of my scheduled events. To add insult to injury, the last-minute scramble to find an alternative car rental resulted in exorbitant rates, further amplifying my distress.The lack of professionalism and the arbitrary enforcement of non-existent policies is unacceptable. It's disheartening to see a well-known company like Enterprise treat its customers so poorly. This experience has severely damaged my trust in Enterprise, and I caution potential customers to be wary of their inconsistent and unjust policies.
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January 2024 by Mildred Colon
Enterprise staff at 1964 Eastchester Road, Bronx NY. Thank you for the professionalism and service, very much appreciated.??
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December 2023 by The Viewer
DO NOT USE THIS OFFICE. They are the worst. Ms nappy hair Maurice and no fukin nothing Fred are useless AND UNPROFESSIONAL. Use the other sites White Plains ny has mature decent well groomed respectful customer service. P.s. I called state farm to be only told I'm the claiment and should have never been refused after a reservation was made. AWFUL CUSTOMER SERVICE
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December 2023 by Victor Vasquez
I have been a customer if this location for several years and whether my trip was for business or personal, i have had the best service a persin can ask for, each and every time. The staff are amazing and the vehicles are always will maintained. You can't go wrong with this team.
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November 2023 by Darren Taylor
The Enterprise-Morris Park location is staffed with agents that value their customers and want to retain their patronage. Although, in my case, the booking took longer than expected, the staff apologized profusely for any inconvenience caused and efficiently processed my reservation. However, I would suggest that management investigate their contract with SiriusXM because my request for that service during my rental was not fulfilled (which arental agent confided was a common occurrence).
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November 2023 by Willis Cunningham
Giving 1 star because you can't give it negative ratings... The worst experience with a rental car agency in my life. Firstly, when an insurance company rents you a vehicle, you're still on the hook for $300.00 deposit at this location, which they say you're getting back, but you don't, even when the vehicle is returned as the way you got it. I told the rental agent that I didn't want to pay nothing else out of pocket besides the difference in upgrade costs. They slipped in additional coverage that I clearly turned down because she stated that the car wasn't insured. I told them that the insurance company is covering the rental and they still put those additional charges in there and made illegal unauthorized charges to my account putting me hundreds of dollars in the hole. The charges took the repair money and now the insurance company refuses to pay for the vehicle repair. Now I am out my job because I have no vehicle. It is part of my highway work equipment. They stole my repair money, my vehicle and my livelihood. You're not getting nothing but the truth and this negative review. I hope that no one else will ever rent from you thieves and you go bankrupt. This isn't over as I am seeking reimbursement through civil channels. You'll suck and so does that insurance company you're in bed with...sick
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November 2023 by Steve Gold
It was an enjoyable experience. The young woman, Dana was very knowledgeable of the car's equipment and took the time to go over the equipment, so driving was easy.
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October 2023 by Jamie L.
This business engages in fraudulent practices. If you do rent a car from them protect yourself and document exactly when you receive or return the car. I returned the car to them at 8am. Luckily for me I kept the original receipt with the time stamp saying I returned the car at 8am. They received a parking violation at 11am the same day. They altered the paper worked to attempt to say I returned the vehicle at 1pm, in a fraudulent attempt to make me responsible for their city parking violations. If you drive by you will notice they double park their cars, park on side walks etc. I would not be surprised if this is a common practice for them to pass the violations on customers through fraudulent means. Unfortunately for them I had evidence that the car was returned prior to the issuing of the violation. Will never do business with them again.
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October 2023 by Love Erica
The SUV, 2022 White VW, was a dream drive. Rode smooth. And was very useful for my purpose. Which was the spacious room for my needs. (?EYE CANDY)*Ryan, that helped me out with the rental, was professional, helpful, and knowledgeable *
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September 2023 by Yolanda R.
I used to use them almost every month when I didn't own a car. Hopefully their policies haven't degraded but they were reasonable in pricing and staff were always accommodating- no matter the city I was in
