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January 2024 by Silvano Ferrin
In brodway in the,Bronx is many custom. I like.
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January 2024 by Jose Nunez
I love getting my rentals at Enterprise. They have a wide selection and their vehicles are very well maintained.
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January 2024 by Yireth
Worst customer service ,and wish I was able to give zero stars to this review . Went in to rent a car and the gentleman tells me that if I was trying to get a car right there and then without a reservation I was just adding more stress to his day. I’m just in shock . Good Way to train your employees enterprise ?.
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January 2024 by Ahmad Zia
Save yourself the headache
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January 2024 by Eli Yamin
Excellent vehicle and customer service is outstanding. These are hardworking, knowledgeable and effective folks providing an outstanding experience in a very busy location.
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January 2024 by M Patterson
I can’t say enough about the 5618 Broadway Location??. Dana and Lou especially. They were amazing, knowledgeable, compassionate and highly professional. I needed a mid-size SUV for work purposes however due to the lack of inventory because of the previous Christmas holiday inventory was low at all the other locations in the Bronx, But not Broadway. Spoke with Lou and right away he gave me assurance that they'll do there level best to get me in a vehicle (Mid Size SUV to be exact) and THAT THEY DID. Dana was so sweet and Accommodating from start to finish made me feel at ease during the whole sign up process and walk through. And Lou You're the MAN. I can’t say enough about the customer service here folks. They run a tight ship. They had the perfect SUV for me. I walked away in a 2023 Mazda SUV fully loaded fresh off the lot. The Whole entire experience was awesome. There are a lot of other locations in the Bronx but this location is by far the best in town. If ever in need of rental car services, stop by and see for yourselves.⭐⭐⭐⭐⭐
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January 2024 by M Callaghan
Very professional and friendly staff! Even when they were swamped and had no cars available, they remained polite and patient to customers! Thanks!
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January 2024 by Nicholas Salgado
I always used to rent card from Enterprise I went to Zipcar don't like it .Turo but I like the car they gave me an Enterprise a Subaru outback beautiful car the only thing when you are waiting for light the car like jumps in and out of idling needs to be repaired but most of all it was a good ride ain't good price thank you Enterprise I'm back.Thank you ???Nicholas Salgado
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December 2023 by Dawne Ndiaye
Renting a car was a seamless process. The staff called to confirm and were very professional and helpful. They explained in detail all that I needed to know. I would absolutely recommend Enterprise !
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December 2023 by Raphy Tavarez
first time renting a car and it was so great, staff awesome and the procedures were easy and fast, i'll be back...
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December 2023 by Brien Ling
Can't remember having a bad experience here but man was I taken care of last week. The young bros at the front desk reminded me of my former students. Took care of everything. Very accommodating. Might rent more just for the convenience and the parking because my truck is tooooo big
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November 2023 by jayy s.
I usually don't leave reviews but this time the truth has to be told , so I booked 2 weeks in advance for a premium car and I show up and was offered a Chevy Malibu or Nissan kick when they had premium vehicles sitting on the lot which really passed me off cause that's not what I asked for . So I speak to the manager and he goes "well I understand you booked a premium vehicle but your using a family discount and I can't afford to let the premium vehicle go for such a low rate , I'll rather rent it out to someone at the full rate cause I gotta eat too" So I end up taking the vehicle just to find out it wasn't safe to drive steering wheel was shaking excessively on the highway call the branch no answer I show up to swap vehicles and the manager tells me sorry your gonna have to got to the airport after putting me and my family in a faulty vehicle . Alaul Hoque count your days
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November 2023 by Ory Eshel
Desperately needs more staff! The manager - part Superman, part Saint - single-handedly serviced up 20 cranky customers on a stormy Saturday morning, with many cars missing and up to 2 hours waiting time. Give this great man a break, please get him some help.
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October 2023 by Sonja Checinski
I have been renting from this location a number of times now and never had a bad experience. Lou and his staff are so accommodating and professional and always try their best to please the customer. Of course there are unforeseen situations such as rainstorms which can impact customers returning their cars on time and you may need to wait, but Lou will call the nearby locations to try his best to get everyone a car. Cannot say enough about this team and how they go out of their way to please everyone.
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October 2023 by james thompson
Great customer servic,, Laul H. Was exceptional. He called me in the morning to remind me of the pickup time because he had about 10 people waiting to get cars that had not been returned. He managed the group well while making sure that process went smoothly. Great manager!!!!!
