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January 2024 by Charles Vasquez
I knew nothing about having a car blocking my driveway towed.I called First Star and was provided with a list of what I needed. I gathered and provide the info and in a matter of minutes got a response back. I was kept in the loop throughout -they provide and update on the tow trucks arrival.Fist Star towing, inc was fast, easy, and patient. I will definitely use their service again.
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September 2023 by Jeremy
I locked my keys in my car in The Bronx and called First Star. Moe came to the rescue immediately! Got my door open in less than a minute. Great price. Great service. Amazing guy! Amazing company! Thank you so much Moe!
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September 2023 by samuel landron
Very unprofessional company I do not recommend they are not even in compliance with the regular DOT standards and are over pricing and ripping off hard-working citizens like myselfService: Car towing
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September 2023 by luis luis
This place does not exist .. they will tow your car and give you an expensive price and damage it and tell you it was like this. I suggest anyone who calls here to google the address as well look at the truck that shows up doesn’t have the matching information from this business . STAY AWAY !!
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June 2023 by Claudia Li
I had a horrible experience and the worker named Julien was ok with me speaking on the phone but turned out to be extremely unprofessional. I called for a car tow. He took my address and number and said a driver was going to show up.I asked for a text or call with an ETA. I did not receive any communication. After waiting one hour, I had to call back several times to get through to him again. He told me I would get a call back right away after checking with the driver on his ETA. There was no call back. I called back after another 45 minutes because he never called and no one picked up.A driver never came and Julien never called. No business should commit to providing a service and then go completely dark. Why not just tell the customer no one is available? Why would you just leave someone hanging like that with zero update? Extremely awful experience.Service: Car towing
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May 2023 by Tee Baby
Junior was so unprofessional, wanted to drive my truck to another destination during towing , changed his price at last minute and after that he has refused to send me my receipt to claim back money from insurance , I call and text him everyday for over a month just to issue me a receipt but he claim busy and busy , I regret using himService: Car towing
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March 2023 by Anthony Garcia
Excellence service showed upRight awayService: Car towing
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March 2023 by Scott Sanchez
I will highly recommend this company I call there spoke to john he told me somebody will be there in a half hour and they were his name was Andrew and he gave great servicesService: Car towing
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March 2023 by Abu Siddik
Very overpriced and rude customer service, please do not use this company
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March 2023 by KO Automotive
thank you for the fast response and professionalism towing my vehicle to manhattan range rover. my vehicle was stuck in park and they still were able to tow it without any damage and any scrathes!!!!!!!!!Thank you first star towingService: Car towing
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March 2022 by Fabian Rosa Jr.
I've been having a problem with my driveway being blocked all the time. I work at night so when I come home at 5 am and my driveway is blocked, I catch a tantrum, NYPD tickets the vehicle but I can't find someone to come and tow it away. Guess what people, not anymore. The neighborhood knows me, these days as the bad man that tows people's cars away. I haven't been blocked for about 3 weeks now. Thanks to First Star Towing, good job ladies and gentlemen.
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March 2022 by R B
On time and very professional, oh, did I mention they have good prices?
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March 2022 by gus adams
First star towing is the best ?
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March 2022 by Hamilton Fernandez
This company i DO NOT RECOMMEND to anyone !!!! I simply called to scheduled a lockout service, guy said he will call me back and even took all the information about the truck. After telling me 15 minutes ETA, 1 hr later nobody ever showed up to location. POOR, POOR, POOR SERVICE DO NOT USE ...Service: Car lockouts
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March 2022 by syed sayem
I know the company doesn't give a don't about these reviews but this for people like me so we are not reaped off in times of need.. Not helpful and overpriced, I would not recommend. The truck driver I had was very disrespectful and had an attitude with for no reason. He was upset for coming on a Sunday & on a rainy day, his reason for overcharging. No one forced you to come or pick up your damn phone.
