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November 2023 by TU si puede
I came to the store at 7 40 pm on a Tuesday, the store close at 8 pm, but the person inside close the door even though he saw me coming to the door... I asked if the store was close and he said yes,didn't even let me get what I was going to get!!!!
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October 2023 by Kremer Josh
Favorite product, as always great customer service, fast and always attentive.
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August 2023 by Mom and Broke Bestie Fitness
My name is Ms Parker and I was a member of GNC pro access some time ago. I ended up becoming a member at Vitamin Shoppe, but recently decided to give GNC a chance again. I’m into bodybuilding and personal training so aside from my own products, I like to send my clients to get their respective products from a nearby source.I went to purchase two products from the store manager at Westchester Avenue Bronx, NY 10462. Daniel said the price match has been reduced drastically and there were no longer price matches from Vitamin Shoppe. He said MuscleTech is a company that doesn’t have a price match anymore. BUT he said he could give me these “unavailable” price matches if I decided to purchase a GNC pro access membership. It didn’t sound right to me, but I didn’t argue. I put away the items. I was about to go to Vitamin Shoppe and take my business there. I decided to contact your website chat and I was notified that the information Daniel the store manager gave me was not true. Is this a tactic to get more people to sign up for memberships? If it is, it’s misleading. I really wanted to give this company a chance again. I’m very disappointed in such sales tactics. Why would he offer erroneous information? I took a screenshot of the GNC chat which disproved what this manager told me. I hate to think about the possible number of people who may not know to direct their questions to another part of your company for verification, who may have been mislead by Daniel the store manager.
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March 2023 by Erick Larios
They have nice drinks
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February 2023 by K.H.S
Customer service lacking.
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December 2022 by Tamanna H
Customer service is wonderful at this location. The gentleman was able to help me get a great discount on my GNC Skin, Hair, Nails vitamins! He was friendly, polite, mind, and smiled the whole time. So professional.
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December 2022 by Camila v.
Good customer service the guys are really nice! The snacks (food) is good. Ambiance nice
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October 2022 by Tania Khan
Customer service is wonderful at this location. The gentleman was able to help me get a great discount on my GNC Skin, Hair, Nails vitamins! He was friendly, polite, mind, and smiled the whole time. So professional.
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July 2022 by Maribel M. Rivera
Attention was great!!! I liked the orientation, the attitude, the energy of the two guys on shift. Fully recommended.
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July 2022 by Scruff Love
Very bad business, 6/8/22 430pm doors locked and no one visible from store window. Stayed half hour, about 8 costumers came and left, I finally did also. No sign saying how long attendant would be gone.. BAD BUSINESS, I will go elsewhere from now on.
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June 2022 by Tam Hy
Customer service is wonderful at this location. The gentleman was able to help me get a great discount on my GNC Skin, Hair, Nails vitamins! He was friendly, polite, mind, and smiled the whole time. So professional.
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June 2022 by Miike Klume
Woman at the ounter was EXCELLENT!!!!! 20 stars!!!
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December 2021 by Marsha P.
The manager Maria is rude and is very politically incorrect...that's putting it mildly. She allowed her lighter complexioned customer to skip me and my daughter(we are African American). Instead of apologizing, she argued and lied about the situation. The same customer was never on the line. She helped him behind the register while we were already on the line. That same manager asked me what country I was from a few months earlier...as if that had anything to do with business. She also said she didn't care if I called the CEO which shows you the standards the employees are given when it comes to customer service. The entire ordeal felt racist and it just wasn't professional. There is an employee name Mario who talks badly about his fellow employees to customers, which is uncomfortable to say the least. He's a grown man so it looks odd that he would interrupt a transaction to bad-mouth employees who are much older than he is...especially when those employees he speaks bad of are actually great and make the store better. He also gets sores/warts on his arms and hands and they sometimes look like he picks at them because there will be blood, and he won't wear gloves when performing transactions. There was a previous manager who was moved from the store because she would hide in the back and not serve minority clients during the pandemic. GNC needs to do better with this location. I've been going to Vitamin Shoppe. They have more variety and better customer service. They respect people regardless of race. The employees don't speak badly about each other and make the customer feel uncomfortable. It's a functional and professional environment to buy protein and energy drinks and go about your day.
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June 2021 by C L
Loved the help and attention we received! Thank You!
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June 2021 by Bernard Small
Good products !
