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March 2024 by Asheena Holden
Used this tax service multiple times over the years and corporation name changes with no problems and satisfied service. I used the intuit service to upload tax forms and signed documents. They uploaded my completed tax forms onto another persons account. I also received the other persons completed tax forms and contacted them via phone to notify them. Immediately when I notified the tax preparer what they had done they removed it and told me they didn’t see it. To top it off they forget my e-file on another occasion for a week until I called back. I spoke with a manger who apologized and told me that they have been very busy and it was an oversight. It defiantly wasn’t an oversight when they took my $340.00.
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April 2023 by Flourish & Enjoy Life
The receptionist & tax agent was very professional, friendly, helpful with questions needed to be answered and greeted me. I recommend this location. Had my taxes prepared today. Schedule an appointment. Thank you HCS TAX SERVICES for your service.
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April 2023 by Byron Iturbo
The service is good the knowledge of the business is very helpful went you need a tax expert, so you time don't will wasted and the results are really beneficial for your interest, just take a moment and go there and do your taxes with a hundred % of satisfaction.
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March 2022 by Michelle Robles
Always good.
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June 2021 by JoneZeeTravels
Very good preparers
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May 2021 by Tony Mulero
Helpful detailed and gives you a huge bang for your buck.
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May 2020 by Ms. Knight (Staff)
If I could give 0 stars I would. We asked for a 1pm appointment on 2/26/2020 but was told nothing was available that late so they offered us a 12pm appointment instead to get our taxes done. We arrive to the tax office a few minutes early, checked in with the receptionist and then took seats. At around 12:15 a gentleman walks in with paperwork and is called directly to the back to have his taxes filed at which time I say to my partner how did he get to go to the back and we are still waiting here for a 12pm appointment at witch time one of the receptionist says that he is filling business taxes and only one tax person can handle it. At this point no one has told us when we would be seen. 12:30 comes and still no one says anything, at 12:45 I get fed up with the wait and decided to leave. The receptionist didn’t even check to see what was taking so long or try assure us that this could have been an isolated situation but instead she just made a face at her co worker as if she was shocked that we were leaving. Now we get to the parking lot to get our car and leave and we get to the exit and now have to pay $10 because we got there at 11:47am and it was now 12:49pm. Now I’m not cheap so we can pay the money but it is very upsetting that they charge so much money for taxes (around $300)and can’t see us at the assigned time even though they sent us a text reminding us to be on time. Very unprofessional they wasted our time that we can’t get back and it sucks that businesses can get away with treating people like this. We used this company for our taxes since they were located by westchester square so it’s been a few years yet this is how they treat their customers. Please don’t waste your time with them they have no appreciation for their customers.
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May 2020 by nyasha sollas
I just got my taxes done here yesterday for the 3rd year in a row. I've no complaints. I've never been to another place so I've nothing to compare it to. I paid $175
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May 2020 by Jessie's Paradise
I don’t know why they charge so much now just for them to do my taxes, and also they told me I owe money to the state taxes and didn’t even explain why!!!! NEVER AGAIN!!!!!
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January 2020 by Janine C.
I have been using HCS for 20 years (They were formerly called Van Zandt Agency) and I am very comfortable and happy with them. They are very knowledgeable and thorough and careful and our tax returns are double checked by supervisor, after the preparer is done. They are patient in answering all questions and explaining situations. We make specific time appointments every year. At their former location in the Bronx, we had very little waiting time. Their new location on Westchester Avenue is a bit more crowded and we sometimes had to wait longer. But, I really think they are worth it. It's only once a year. And you just don't make doctor or other appointments that day, you know!
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October 2019 by Gwendolyn Rosado
I was extremely disappointed with the lack of professionalism. The tax preparer Jonathan was a newbie and it was evident. Why did I have to tell him what to ask me for? He was whisked away to take on another client and didnt even say goodbye or thank you. Then the next employee checked what was done and I had to ask him his name which I thithi was Adrian. The fee went up to $300 but the level of common courtesy went down to an unacceptable 0. Be wary
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October 2019 by nina kimble
These people will never get my money again in life and I have went to them for years. They charged me an amount that is unheard of this year and nothing I have ever paid before in previous years. I spoke to other tax experts and showed them my tax return and they were also equally shocked. I was not concerned with the amount I got back this year as I expected there to be stiff penalties due to this administration. I was deeply disgusted by what they charged for a long form. My daughter did not file a long form and they charged me the same price for both. Don’t waste your money here please.
