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March 2024 by Laronn Tapling
An exceptional in person experience in an age where everything is done online. Theresa and the staff at the 161st branch really made my tax season profitable and stress free!
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March 2024 by AEbanks USMC
If you would like to receive your taxes don't use this service to prepare your taxes.
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April 2023 by Mario Garro
They always take care of me and my family very well, very professional, and personal, wouldn't go anywhere else, specially Theresa Warwick,so much love and patience.
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March 2023 by Nicolassi Fisher
Great preparer....The office manager assured me I could file only state back taxes since my federal for those previous years jad been done. Not the case at all so I had to mail in the returns anyway. Even the Preparer was shocked it couldn't be done.
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March 2023 by Stephanie Harraway
Everything is good as long as I continue to see my tax professional Ms. Theresa Warrick!
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February 2023 by Christopher Mercado
My experience was satisfying overall
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May 2022 by Hojjat Rostami
I feel I can trust you!Update after 3 years of filing with H&R block:The employee I worked with, was a nice person. However, she made a mistake which caused me lose more than $2400 in tax return. (Okay, it happens!).Therefore, they sent me a $341 check for the fees. (They couldn't do anything for $2400 loss because of IRS regulations)The interesting part is I can not get money from the check they mailed me! The bank refers me to the follow up with H&R block. And after more than 20 times of calling H&R block, being transferred in the phone and wasting over 20 hours of my life, again they ask me to go to the office to resend a new check to me!Now, I live very far away from the office and they tell me if I do not go in person again they will not send me a new check!update:It resolved much faster that I thought! Thank you!Last update: (May 20, 2022)Never comeback here!Again they made another exact same mistake in filing my tax return exactly like last year! And I lost 3200$ on my stimulus money!Get away from them, don’t come here.I wish I could give negative star in ratings.Also I didn’t write this but I think I have to! Because, I just see another review under mine from an employee in this office! The same person “Hertencer Mckenzi” who filed my tax return who is an employee in this office, has written a review for her self! and has submitted 5 stars for her H&R Block! She is the exact person who caused me lose $5500 in my tax returns in last two years!
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April 2022 by Jean Ruiz
She took care of me well answered the questions when I asked.
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March 2022 by Lilly Modest
Very Friendly, Quick and nice people, that helps you do your tax.
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March 2022 by Hertencer Mckenzie
My tax professional Hertencer is extremely knowledgeable and a master at her craft. She always gives me great tax advice & always talks about future possibilities.
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February 2022 by Mitchell Shuler
my wait time was minimal. I got quick service. my tax professional was already working on my documents before I got there.
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January 2022 by Nathaniel D Aiken
Ms. Mackenzie did a great job on my taxes last year! There are closer branches of H&R Block to me, but I want her to do my taxes again, so here I am! Great service!
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January 2022 by E M.
The main reason I gave this score is that Ms. Mackenzie was extremely thorough in explaining all details of my taxes. She was professional and she gave me options which I appreciated.
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April 2021 by Nathaniel Aiken
Ms. Mackenzie did a great job on my taxes last year! There are closer branches of H&R Block to me, but I want her to do my taxes again, so here I am! Great service!
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April 2021 by Nilaa Annex
The main reason I gave this score is that Ms. Mackenzie was extremely thorough in explaining all details of my taxes. She was professional and she gave me options which I appreciated.
