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March 2024 by Eagle Plumber
Service has gotten a lot better
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March 2024 by Michelle Aquino-Rosario
My experience today 03/24/2024 wasn’t good. I usually go to the Bruckner one but since I was at BJS decided to go to this one with my family.2 adults/ 3 kidsFirst the lady she didn’t greet she just said give me a minute. Second when she took us to our table I asked her if I could be moved due to the table and seats being more comfortable for us she stated it needs to be cleaned but never told us to wait or she will do her best to move us, the tables were a little bit uncomfortable and small specially with my son that is 18 months old and he dropped a hot sauce neither was I offered a high chair for him and I didn’t request one because I was already feeling the vibe and I just wanted to eat. Third we ordered she brought the juice and she did mention she needed the bring the straw and didn’t brought with even after the food so I had to request it. The waiters was very slow and for some reason I only saw her. Why IHOP on a Sunday you only have one waitress ??? Short of staff OKAY But I assume the manager needs to step in in situation like this. Fourth my husband asked her for more tartar sauce for my sons shrimps and she did not bring it she stood next to us asking for what the other person wanted while we were waiting.Simple I asked for the check and I did not leave any tip because honestly I did not enjoy my 30 min at all I rushed everyone justTo get out of there.
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March 2024 by Angel Borrero
Today my expierence At I hop at 530pm with my significant other was not pleasant with Waiter Mr. MARVIN that also claims to be Manager when asked for a Manager at this establishment. I asked for the Senior menu ordered the fish and chips , because its Ihop that usually pancakes are served with it as i requested to Mr. Marvin and my partner ordered the senior menu breakfast sampler . When i asked for pancakes with strawberry and whipp cream he said ok but did not bring the pancakes because he thought i was joking . I said to him why would i joke with you . I dont know you and you dont know me you give customer respect and etiquette which he does have none. People please do not eat here because on my expierence the soft drinks are flat the lemonade straweberry takes like metal. If you go there you be sorry . The service is not pleasant at all , no customer etiquette.
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March 2024 by Raymond Low
Food was great. Server was great. It was completely empty though. That's why I gave atmosphere 3 stars.
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March 2024 by Lorraine Brown
Wheelchair accessibility: There's no stairs but it is very tightly situated, There's barely room to walk. They put my walker in the back somewhere because there wasn't room anywhere in the dining area to keep it next to me.
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March 2024 by jabubblez stacey
Place was filthy dirty table and the ones around us was dirty as well waitress was not welcoming at all and the bathroom was
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March 2024 by Alexandra Ramos
The only bad thing is there is not enough parking available. Other than that, the service and food is great.Parking: There is not enough parking available.Kid-friendliness: Definitely kid friendly
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March 2024 by Katiusca Pena
Very bad service I just wanted to bring food and the service was terrible. I live in the Bronx and I was passing through and my children wanted to eat that food... 37 minutes waiting for that food and the people who work there didn't even look at us wow, the service was very bad. I WILL NOT GO BACK TO THAT
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March 2024 by Glorimar Santiago
Most horrible customer service I have ever experienced. The woman sat us down by just tossing our menu on the table. My family and I sat at our table and no one greeted us. Someone comes in after us and was attended to first and still no one greeted us. Horrible! Do not go to this location very unprofessional!
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February 2024 by Faris Mo
I remembered IHOP use to be my favorite place to eat breakfast at but now it’s just crazy expansive and food is so less and
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February 2024 by Nafi Billah
Good food happy life. Fast service, easy parking … I always get the sirloin steak from ihop.. it is so good. This ihop in particular has made the best sirloin steak I’ve ever had. Cooked perfectly. Also… get the Oreo milkshake . They always give extra and that just makes my day so much
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February 2024 by James Alago
Cold in the restaurant. Service was
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February 2024 by Rosanna Garcia
So many things wrong with this ihop ??♀️. Walked in and right away i knew i was not gonna have a good experience. Walked in and nobody was there to greet the customers or anything. I was just standing there for more than 5 minutes when a server just walked by and said hello. After about 15 minutes wait we got a table, which was dirty. The server was nice, but the food looked so terrible i didnt even eat it. They had no fries or lemonade. The whole restaurant is just weird, is like an ihop from shein or temu ?.
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February 2024 by Myra Pollard
IHOP is a lovely place to take your family.I had the BEST Server that I have ever had in an ihop establishment. Her name is Karen RShe’s so polite, vibrant and by far a great waitress ❤️
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February 2024 by G. Ladson
Nice morning for breakfast ?
