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March 2024 by Leodany Caba
It's true what they say about this place being a bad experience. After ordering through Uber Eats and receiving a few missing items, I decided to go to the restaurant myself. Unfortunately, they were not able to rectify the mistake and suggested I report a refund through the app. As I looked around, I overheard a waiter joking say someone is going to be missing items in an order laughing. When they called out a name, I realized it was mine. I jokingly told them to keep the food and that I would just request a full refund through the app before leaving. This establishment could benefit from new employees who are committed to their work rather than goofing off.
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March 2024 by Tahesha Tarrats
I was somewhat disappointed in the food. I hadn't had IHOP in a while so normally it should of tasted like it was my first time trying IHOP ,but nawwwww☹️54I ordered chocolate pancakes with strawberries and cream, bacon, ham and hash browns and while the pancakes were alright, the hash brown tasted like plastic and for dessert I had the cinnamon dippers. And boy was I extremely disappointed with the dessert and they claim to have caramel sauce and cream cheese icing on the side but there was no side anything for dipping and when I asked "Where was i the caramel sauce?" I was told the lightly little drizzle on the side of the plate was the supposedly caramel dipping sauce and to add insult to injury it wl tasted like eating really bad beignets. IHOP is a restaurant that should not be easily led to disappointment to me as far as restaurants and food goals go. 1On the other hand although this location is in the Bronx, E149th Street it was easy to find, we were seated very quickly, the atmosphere wasn't bad at all and the waitress that served us was on point and definitely earned her tip and then some. Soooooo, I will eventually get that damn IHOP cravings again, deciding to go back specifically to this one again and pray for a better cook day. The cook could of had a bad day, so I will keep you posted and with pics.
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March 2024 by Pablo Trumper
There were 4 of us on a Monday at 11 am. The service was very good and the pancakes, scrambled egg, bacon and sausage were delicious as always. There were many people waiting to pick up an order, but we were served quickly. There were very few people eating in the premises.
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March 2024 by Mary Cruz
The food and the service were good.The total was 118$ for four people.
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March 2024 by Mikaela G
If I could rate it zero stars I will . Haydee C is a horrible server . We went to ihop on a Sunday ( it was kinda busy ) but we got a table it was just two of us . why did we have to wait A WHOLE HOUR to get our order taken ? A WHOLE HOUR . No drinks . nothing. only a menu .We keep asking the hostess if she can get our server and our server just walks passes us as if she doesn’t care . we was in the FRONT it wasn’t hard to miss us . Our rude server was complaining to another waitress about how she’s having a bad day and all this . So what ? we did nothing to you . we just sat down and patiently waited . we could have involved the manager or walked out but we didn’t. again we had no drinks and waited an hour to be served .I worked at ihop in high school I understand how stressful and busy it can be but what I didn’t do was disrespect my customers. i made sure they had water even if I was running busy and reassured them I would get with them soon .She served everyone BUT us until we had to bug the hostess 3 times to get our waiter . finally she came . Barley attended to us and acted again like she didn’t want to serve us . Then finally picked up the pace when it came time for the check . She got no tip AT ALL she doesn’t deserve one . Haydee C is a horrible server and needs customer service training . chatting it up with all the other family’s around us but when it comes to us acts as if we have a contagious disease. If you get Haydee C you maybe treated like dirt too .
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March 2024 by T Mays
GHETTO GHETTO n more GHETTO!!! The girl who took my order was still training… cool no worries ok… i ordered to go thw quick breakfast…my bill was $21.21 i gave her $25 dollars and would u BELIEVE she didnt give me my change!! So i said where is my change and ahe said o we dont give change!!! SAY WHAT.. i have NEVER in my life heard or IHOP keeping people change!! NEVER EVER ordering frim here again… n i waited over 30 minutes n my food was nasty!!!
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February 2024 by Julia Ubiera
I left bc they ignored us for the past 20
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February 2024 by Toya Johnson
The staff were all extremely nice! Every single person, even the other waiters. The vibes were so calm, the music was perfect (to me I like what I like) and for it being Valentines day it wasn't crowded at all and we were seated immediately. I am broken so they accommodated my crutches which was an extra plus! And food was amazing as well though I took mine home. It reheated well in the oven ??
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February 2024 by Bryan Pena
Worst experience ever, server was inattentive. We had to request for coffee several times.
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February 2024 by Rajeim Howard
I just experienced such disrespect and racism while being with my son. The waiter sat us down and we waited for approximately 15 minutes before I said something. They informed me the waitress that had my table was busy serving a large group. I witness the waiter sit a Spanish family right next to us. Within 5 minutes of them sitting a waitress came over and took their order. As she proceeded to take their order she moved them to her section because she wasn't the waitress in that area. I asked to speak to a manger to voice my concerns. The manager was not helpful and started speaking Spanish. As I was leaving I ordered an orange juice. The guy didn't have enough change so he rounded my money up to the nearest dollar amount. I informed him if he doesn't have enough change to give me my money back. The guy threw my money on the counter. I am so frustrated but I know I have to maintain my self contact because I have my son with me. I didn't even want to explain to my son what was going on because he is only 8 and wouldn't understand.
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February 2024 by Alex Negron
This is the most ghetto ihop I've ever been to from the staff to the manager. Me and my son waited 1 hour to be seated yes 1 hour. While i was waiting to be seated my son saw and heard employee's using foul language customer's at their table with out being attended too i my self spoke the manager on duty i did not get his name but he him self looked lost just like his entire staff maybe some one from corporate should visit this location and retrain the entire team from management down to waiters.
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February 2024 by melondy alexander
Wish there was parking. But service and food was good. Went on a Friday at 11am. It was not crowded, swated immediately.
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February 2024 by kenyetta jones
I was sitting in the table for about 20 minutes before I got water. I was here almost an hour before I got my food it was not hotAll this happened before it got
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February 2024 by K J
The waitress there charge my card twice for something I did not order. That's stealing. How many other people do she do this to
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February 2024 by Patricia Burgos
The food was good and our Waitress was very