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February 2025 by Jayleen Cruz
While my hair turned out nice, my experience at this salon was disappointing. I felt that clients who didn’t speak fluent Spanish or appear Hispanic were treated differently. As a light-skinned Puerto Rican, I noticed a difference in how the owner/stylist interacted with Spanish-speaking customers—she was much friendlier and more polite to them. She did not know I understood Spanish.
During my service, there was excessive pulling and rough handling while brushing my hair, along with snarky comments throughout the entire service. I was initially quoted $70 upon walking in and showing the length of my hair for a wash and set with a deep condition. (My hair is a little passed my butt and I am 5’4)
While doing my hair, another client walked in for the same service. The stylist gestured toward my hair, rolled her eyes, and asked the client if she was willing to wait. She then commented that if she did rolos on my hair, I would “never get out of here.” Instead of following the proper process for someone with curly hair—putting me under the dryer first to minimize heat damage—she chose a lazy shortcut and blew out my hair while it was soaking wet making the process in fact more work for her..
Midway through, the price suddenly changed, and she told me my hair would no longer be $70. At that point, I could not request to dismiss any further services as she already blew out most of my hair and I had a photoshoot at 4pm.
At the end, she made a rude comment in Spanish about my hair being “like ten heads in one,” which her coworkers laughed at. I paid $95—far more than I’ve ever paid for this service with the same length of hair. Not sure how the priced jumped so much from $70.
Despite the uncomfortable experience, I remained polite, thanked her, and paid, but she barely acknowledged me.
I don’t usually leave negative reviews, but I had read similar complaints before coming here and had hoped for a better experience. Unfortunately, the unprofessionalism and dismissive attitude made it clear I won’t be returning. A stylist should make all clients feel welcomed, not singled out or treated as an inconvenience and if there are certain services you would not like to provide due to hair length, you should not commit to it and midway change your price.
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September 2024 by M. L.
I went once, recommended by a friend, and I’m definitely going back. La Flaca was great. She did exactly what I asked for!
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May 2024 by A C
This is the worse hair salon to go to if you love your hair.I just can’t believe they used a (made at home liquid ) in you hair with out you permission and then I ask them what was that and they got nervous. I’m also noticed that my hair gets a weir smell after only two days of washing my hair there and also my hair is falling out. They are using home treatment to making you to wash your hair twice in a week.they are disrespectful and nasty and also they put so much heat on the hair .is the worse.IF You Don’t Want Your Hair To Fall Out Don’t Go There.!!!
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April 2024 by Francy
This is the worse hair salon to go to if you love your hair.I just can’t believe they used a (made at home liquid ) in you hair with out you permission and then I ask them what was that and they got nervous. I’m also noticed that my hair gets a weir smell after only two days of washing my hair there and also my hair is falling out. They are using home treatment to making you to wash your hair twice in a week.they are disrespectful and nasty and also they put so much heat on the hair .is the worse.IF You Don’t Want Your Hair To Fall Out Don’t Go There.!!!
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March 2024 by Gellen Lapaix
Very good service. Excellent
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December 2023 by Isis Guilamo C.
I went 1 day for an emergency and I was stuck, my hair is afro and I had never found someone who could comb it without mistreating it. If I could give more stars I would definitely give them.
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October 2023 by Maryann Rodriguez
I travel 45 minutes to do my hair she is great and her staff to pleasant clean and they treat you like family Services: Shampoo & conditioning
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October 2023 by Geovanna Woodley-Lacerra
I travel 45 minutes for a wash and set, haircut, deep conditioner, and I always come out ready for pictures! Loyal for over 8 years
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July 2023 by Andrea V
Unprofessional staff. My mother was told by the owner to call her friend on the phone and stop talking to her while they worked on her hair. Treat your customers better. I will be sure my mom doesn't return.
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July 2023 by Ari P
Terrible. I usually don’t write reviews but, she ruined my hair. She does NOT know how to do layers at all!
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May 2023 by Cheka Ortiz
Super friendly and quick serviceServices: Hairstyling
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July 2022 by carolina ajanel
Iris is an excellent person and an excellent hairdresser with many years of experience, she is up to date with new trends, she has very good service and very fast 100% recommended.
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June 2022 by Catherine Heffes
This was my first time coming to this salon and I will say I will be going to them again. They new exactly my hair type and I loved how my hair came out today.Service: Hairstyling
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January 2022 by Jonathan Ferruzola
I’m very disappointed with this salon; I sent my soon to be wife the day i was going to propose, to get her hair and nails done and they just botched the whole job! Her hair came out burnt and scalp is still burnt to this day and it’s been over 2 months; now the nails were done horribly as well to the point that I had to send her somewhere else to take them off and they told us there was way too much acrylic applied. They also took way too long for the services especially the nail technician even after I told her it was our anniversary and we had reservations it’s like she took longer just because; I really refrained from leaving this review but it’s been 2 month and my now fiancés scalp is still burnt just look at the photo!
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July 2021 by Shaz M
I had the worst experience of my life.They colored my hair and now all my hair are gone, Hairs are shedding badly, They charged me so much for highlighting and I had so many hairs.They charge you for making you bald.
