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July 2023 by Cathy Lucero
They have great customer service when it comes to make a purchase. But when you come to make a return they have a whole story to not process the return. They told me system was not working to do a return and that I could return in a different store. I work in retail and if system is down to do a return system is down to do purchases. Yet they are able to do sales but not returns this makes no sense. Definitely will never go back after this return
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July 2023 by Rob Hemley
The service l got was great
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October 2022 by Scorpion Queen
Customer service at this spot is 100 they greet you at the door and even tho I asked for like 5 shoes cause my son’s foot is bionic lol the sales person cliff I think he’s name is was patient and courteous definitely shopping there again
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March 2022 by Sasha Zayas
Went to this jimmy jazz like a week ago went to buy something for my son I asked the guy a question he was really rude the men workers there are not helpful don't like to help and give attitudes very poor customer service will not go back
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January 2022 by Oneil Foster
Great place 2shop friendly staff lots of hidden gem if u looking
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August 2021 by Rory Lawhorn
Love the selection! Typically has what I'm looking for. All the latest fashion too!
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August 2021 by Jewel Allen
GREAT PLACEI LOVE THE VIBEWORKERS WERE HELPFUL AND POLITE..
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June 2021 by B G
Return policy is horrible, only exchange or store credit, and there is no fitting room. Store was empty with about 5 employees and no one asked me in the 15 minutes I was there if I needed any assistance. Walked out.
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May 2021 by Mikey Gz
Extremely rude staff, one of the young black male workers was the only helpful and respectful ones, the other worker were being rude rushing me out of the store after I had already had my items at the cashier waiting to pay. Another worker was also being disrespectful after the door was locked, and I had tried to open it so I could exit the store, a worker proceeded to state “if you know it’s locked why you still trying to open it” clearly I was trying to unlock it, instead of being rude why not come and open the door for me so I can leave?To put it simply don’t come here, and I never will either.
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May 2021 by DYLAN WILLIAMS
Some workers have a bad attitude, rude when speaking to customers.
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March 2021 by Alex Q
I returned a pair of sneakers at this location, they only give store credits no refunds. The manager gave me a credit but then deleted so I have zero balance I tried everything even customer support still no refund. Be careful with this location there is a scam going on with the employees here. I am now in contact with bbb to get a refund and got a response from a complaint I file with the NYS attorney general s office. Hopefully that will end the corrupt stff which works and this location
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December 2020 by Jay Smith
All Jimmy Jazz locations in the Bronx suck but this one is the worst one
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September 2020 by Mr J
Britney is the worst ever, horrible Custumer service
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July 2020 by Melvin Brown
At least this place hadAir Max 95's but not my size
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July 2020 by Tanisha Stewart
Wasn't able to find what I was looking for but it was nice and clean