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August 2024 by savannah
I was in the store trying to figure out which bookbag to purchase and Adonis was really nice and helpful. Teddy the sales lead was also extremely patient and helpful as well. i’m so excited with my purchase today and i’m very satisfied with my customer service
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August 2023 by Gwendoline
Multiple choices
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April 2023 by Ricky Bronze
They ight still ain't email me or called me yet for a job interview but they ight
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March 2023 by Avi L.
I love it so good nice stuff cheap shit nice stuffffffI love how they ship you the wrong item
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January 2023 by Ameil S.
I was there two weeks ago my daughter bought a gift it didn't work out. We swapped it for something else that also didn't work out and so I came today to change it. It's worth noting that when we were there two weeks ago with my family The tow women who were working, they offered no alternative or gave any information about the boots and the product and how long it takes to break it in and just some of the things that would have been important to know for a novice Dr Marten wearer. I am happy to report that Justin and Leo were on duty today along with their amazing Male manager. I-didn't get his name collectively they were amazing - from my entrance to departure. so now I know that I need to do to break these boots in - for about 4-5 wears- i purchased at their suggestion the substance to soften the leather and as a result, I left a satisfied customer All organizations should be aware that this is the difference between good customer service, and people who are just phoning it in good job, Justin and Leo well done.
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September 2022 by Valentina Soriano
staff was very helpful and i was able to find what i needed right away :)
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September 2022 by Nancy Modesti
Good treatment from the staff and we bought very good prices, I congratulate you
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September 2022 by Miguel Matos
This place has a wide selection for kids and adults.
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May 2022 by Jay Rivera
Went there on a Sunday and Angel was by herself with about 7 customers and she was so amazing helping everyone ,she was taking care of the register and asking customers for their size and answering questions while cashing people out and everyone was satisfied with the service she provided and to top it off the mall had no AC and she was able to still take care of everyone. She was AMAZING.Thank you angel for ur help and service. JOURNEY NEEDS TO CLONE MORE OF HER LOL .
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May 2022 by Jay R.
Went in on Sunday to journeys in bay plaza and angel the store manager was by herself. She was amazing. She was able to cashier customers and answer guests questions and get customers shoes in between customers at the register and everything flowed perfectly. She was awesome. I hope her supervisors know the amazing work and service she provides for the customers. She needs to be cloned lol. Great job angel . Keep it up. A satisfied customer Jay
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April 2022 by Jennifer A.
Now i don't shop at journeys EVER but i needed converse to be Rue for my Euphoria party. I signed up to journey via email and got $5 off my $25 or more order. When i walked into the store i was greeted what looked like the only worker and she was able to quickly grab my shoe since i knew what i needed and size. She ran me up and since i was with my kids she gave them stickers to perk them up. Service was good. Store seemed to also have some skater vibe shoes. Might come back to look for a pair for my daughter.
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January 2022 by Jean Atkins
Would love it if they always had what I want. Been here a couple times and always out of stock.
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November 2021 by Anagalis Peralta
Green light Presentation: 5Organization: 5Cleanliness: 5Service: 5I enjoyed my experience coming here. The store was organized and clean. I found the items I was looking right away. I had Emily the ASM assist me with the shoes I needed. She was absolutely excellent. They have great prices and sales. I think this Journeys store is great. ??Go here!
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September 2021 by laurie t
Always in source or what I am looking for and of quality
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August 2021 by adnan iqbal
Don't stop believing
