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January 2024 by Justine S
3 years ago, I worked with Saumik for my car and home insurance. He was very knowledgeable was able to provide me with a better rate than other companies I quoted. He took his time and walked me through all of the steps. However, after Saumik left, I was constantly speaking to multiple staff members who could not provide accurate information regarding my policies. The lack of communication was frustrating and many reps that I spoke to within this agency made mistakes with my policies. I ended up switching agencies due to the lack of communication and errors within my policy. Thank you to Madeline who was the only staff member that returned my calls.
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January 2024 by Mary Rhett
I have always had a very pleasant experience with the Representatives at this office. This office has served as myState Farm Insurance agency for many years. The service hasalways been professional and my issues have always been resolved.
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November 2023 by Ceasar Rosas
Called the office today, spoke to Angela, and she worked with us on and off for a couple of hours until we had our insurance buttoned up while at the dealership. She was very friendly and helpful and made it a pleasant experience. We will continue to work with her and refer her to others.
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November 2023 by Karen Stephenson
Angela Peralta was the absolute best! I was able to get a new policy over the phone and she was extremely patient and clear in explaining everything that I needed. Thanks Angela.
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October 2023 by Mauritania Romano
It was one of my greatest experiences at state farm. The people are very friendly and it made me feel very welcome. They were very honest with my insurance. I went with my family to take out a car and life insurance and they are very informative with the information. They were more focus on finding us the best deal instead of giving me any type of insurance. They broken it down for us steps by steps. I am very satisfied with my car insurance. I was paying $489 for 2 car in another agency but with state farm now I am paying $339 for it. I definitely love the saving ?. I recommend this location. ??
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September 2023 by James Barrens
Hi. I'm Maureen and a new State Farm customer. My premium is way better at State Farm and the customer service is exemplary. Angela Peralta is knowledgeable, patient and kind. I never felt rushed off the phone and if she didn't know the answer to a question she researched the answer and got back to me. The very best!
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September 2023 by Eustace Reid
Joy and Ken are really good people. They 've always taken care of my family and I. Finally today, Karen who I've also known for many years helped me start my life insurance policy to protect my wife and ensure I have enough for my burial expenses.
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September 2023 by Madeline Barbosa
The folks at this office are always helpful and kind. I have beenrecently communicating with Angela Peralta who is pleasure to speak with. She is always super helpful, accommodating and patient with all my many questions. Thank you Angela and thank you Joy Harvey-Washington office.
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September 2023 by TheSupatrader
Very unprofessional office. They do not take calls, do dot return calls. Make it difficult to communicate. Someone who introduced herself as Karen, the office manager would not release the documents to our mortgage company based on "this is an unusual request for a mortgage company" even though I was trying to provide the borrowers authorization. Insisted on going through the insured directly. Very unprofessional. Waste of everyone's time.
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August 2023 by C B
Angela was amazing, I called first thing in the morning and she quickly expedited my paperwork to add a new vehicle. The whole process was quick and easy! Thank you Angela!
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August 2023 by Sheayon Smith
Searching for the right insurance company was hard, but when I came across State Farm and saw Mrs Joy Harvey Washington picture I was sold,I could feel her warmth ,she took the time to give me all the advice even pass closing hours with her husband and the staff their are amazing and professional and on point with ever questioned ask. For any insurance needs the staff welcome you with a bright smile,open harms ,and options to choose from.??????
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August 2023 by Daniel Del Rosario
I had a very enjoyable experience coming in to the office to file my claim. Karen was personable and addressed all my questions and concerns in a professional manner. Very friendly agency.
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August 2023 by lydia royes
I’ve been with this State Farm office since 2016 and every time I come in the office I’m greeted with a smile from their staff. Karen gives me her full attention and time and energy whenever I come in and it makes a visit to the office very enjoyable.
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July 2023 by Hass Hagins
Ms.Karen was extremely professional and helpful. Even though the issues that came up with my insurance were not her fault she handled them and provided me knowledgeable next steps.
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July 2023 by Curtis Louree
Karen has been super helpful with myself & my wife.Definitely will recommend to my family & friends thank you so much for your support Karen.
