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November 2023 by Ibrahim
As a vendor I waited the buyer Roman for 15 minutes and he is telling me “oh come tomorrow”Excuse meSo why you didn’t tell me 15 minutes agoAnd I asked him at least take a look to my products which is on iPad and not more than 30 itemsNo respect at all
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September 2023 by Newton A Sanchez -Rodriguez
Yo meThey are family because they treat me as such. Before you say they’re expensive think that everything else has become expensive since the pandemic
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July 2023 by Aminata Diaby
Rude and disrespectful cashiers !!! Especially with black people!! Racism is real in this place !! They also keep selling past date products!! Always check the products date before leaving !!!
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March 2023 by susanne curro
I bought heavy cream by Farmland yesterday at KeyFood on 167th street, Bronx on Feb.21st, 2023 the expiration date said April 3rd, 2023, When I opened it, it was like cottage cheese. This needs to be checked
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March 2023 by Fahim Jalal
People working here aren't the most literate for sure.Prices aren't appropriately changed,there is item mismanagement & as well as some of the cashiers are rude.
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December 2022 by Clarice Leonard
On November 28, 2022 at the Key Foods Supermarket located at 256 East 167th Street Bronx NY. I have reasons to believe that my minor was racially profiled.I sent my son to the supermarket at Key Foods to purchase Coconut Milk. He and I was on FaceTime throughout the process. My son was unable to find the canned milk to I asked him to ask a store representative. He did and all they did was send him back to the aisle with no form of direction or where to find the milk. I walked him through the aisle to find the milk all through FaceTime. I told him get two cans. He got to the register (register 4) when he realize he didn’t have money for both cans so I told him only get one. The cashier at register 4 told him to put the milk back where he got it from. He had already paid for 1 milk. He out the milk back. The cashier never provided him with a receipt. As he was walking out the supermarket he was approached by a woman (supermarket representative) telling him that he couldn’t leave the store until she confirm that he purchased the milk. They confirmed by asking the cashier despite him not having a recent that he suppose to him. She gave him the change but not the receipt.My son is 11 years old came upstairs startled and scare telling me that the supermarket put him through a lot of stuff. He explained it and I knew it wasn’t right. I gathered my clothes and we walked back to the market I’m which o demanded to speak with a manager. At the time no manager was on ground. I was not happy and no one was able to give me answers. The woman that approached him near the door said that she was trying to help him. Despite him never receiving help from the moment he walked in the market even asking for help.I walked back home and called later around 6pm to speak with a manger he told me come to the market to speak with him. He apologized. He said the supermarket staff was trying to help him. I asked for the receipt. The receipt provided to me wasn’t an original receipt it was a duplicate.This supermarket is very racist and seek out Blacks when conducting searches. The protocol when dealing with customers is not to make them put the items back where they got it from. Why did the cashier make him do that?
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October 2022 by David Abreu
Judging by this melted and refrozen Häagen-Dazs ice cream, I’m assuming some frozen foods at Key Foods aren’t always kept at proper temperatures and may therefore be unsafe to consume. It’s possible it’s the distributor.
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September 2022 by Sarisa Salla (Sarisa)
Someone from corporate or a health inspector needs to come do a quality control check. Many times I have seen moldy rotten food for sale, vegetables that have fallen to the floor. The meat area always smells really bad and I’ve gotten sick from the meat here. I only go here if I have no other choice or to get frozen items like ice cream. Please put more card into your store. We’re all part of the same community and we all deserve fresh, clean food.
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November 2021 by Derek Ruiz (King Skull Derek)
The only thing this place has going for it is convenience of location for those without cars and the friendliness of some of the cashiers. Otherwise the shelves are bare and they keep sale items hidden away until after sale period is over so you hardly ever get them at sale price.
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October 2021 by enrique ruiz
Overpriced, always out of many sale items. Can only get rain check on last day of sale. Must watch scaned price at register because sale price not always applied at register.!
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August 2021 by Misty Starks
Sadly the only reason this Keyfood got 2 stars is because of convenience. They stay open 2 hours later then the other supermarkets in the area. Unfortunately I purchased meat from this place multiple times and stay getting disappointed they are already spoiled! I can tell they switch stickers for date of sell and freshness. It is so unorganized its a shame! No signs of direction or order! Cleanliness is below par, and the selection is so poor. Tragic! This place needs to be shut down. The worse supermarket I have ever been too!
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March 2021 by Cece Von
Horrible and I mean horrible Supermarket FilthyThey had paper towels under their meat for the liningin it was obvious it had been sitting just don't waste your time the shelves are bare and poorly kept
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October 2020 by Michelle
Horrible customer service the cashiers don’t know how pack your groceries correctly , they throw everything in one bag &| expect you to carry it like that . The managers don’t care aswell . They just stand around &| do nothing . It’s just beyond bad customer service . The lady’s from the cashier are disrespectful they don’t give you your saving discounts what they do is snatch it up for themselves with separate codes . Pretending that the machine is wrong. Horrible supermarket .
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July 2020 by Lee Fields
Terrible customer service. Bad selection of meat.
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June 2020 by Mrs. Smiley
This store is horrible they will hire a African American, and watch them very closely. After a month you will not see them any more. It is only to make them look very sad.
