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December 2023 by mia
I was having a rough morning, and Alex enlightened my visit there. Alex, Thank you for your generosity, excellent customer service, and not losing your cool even when our interaction began - we need more individuals like you. Have a blessed holiday
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November 2023 by Jessica Hernandez
Just purchased a unit and Alex made the process hassle free. I wasn’t exactly sure what I needed but he was very patient and helpful. Showed me a few different options and helped me decide. I also noticed when we walked to the units that it smelled very clean. I had a unit many years ago somewhere else and remember hating the moldy smell so this stood out to me. I do wish this location was 24hrs but aside from that my experience has been great so far.
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November 2023 by Rebecca Velez
I had a Great Experience especially with the 2 people at the office they were amazing and I will continue to be a member. Thank you guys for making me feel comfortable to ask any questions
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November 2023 by Brian Mejias
Exceptional Customer Service!I've used a few storage facilities over the years. But, when it came time to put my goddaughter's belongings away while she is off to college. They went above and beyond to make the transition easier and give her peace of mind, everything would be safe and secure, while she is away.Thank You.. Thank You...PS:The heartfelt words of support for her in her achievement, meant the world to all of us
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November 2023 by Janette Cameron
HiMy experience was a very smooth one.Alex the manager was super excellent and acted very professional. He listened attentively to my situation and gave me a great discount. Awesome serviceThank you Alex
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November 2023 by Magaly Rojas
Staff were very professional everyone was pleasant and helpful. This is definitely storage facility to go if you live in the area and need a storage unit. Thank you to Alex in his for making this experience a great one !!!
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November 2023 by Janice Nickens
I just received outstanding service by Alex at Life Storage on Boston Road in the Bronx. Alex was professional, helpful, knowledgeable, friendly & patient, helping to assign the perfect storage unit for my needs. He took time to assess my needs and provided excellent suggestions. I am truly satisfied with the service at this location!
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November 2023 by Briskcashh
The place is always clean I would recommend anyone to have there things store here especially at the Boston road location
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October 2023 by Natasha Brown-Adams
My partner and I been with this storage for a while. We have a business, so they made it very convenient for us. Now that they’ve merged or been sold to another storage company, everything is going downhill. Access have been limited/revoked with notice and it’s now inconveniencing us b/c our supplies are heavy and our events ends late. After finding out about all these changes with an event in 2 days, they have left us in a very tight spot. We will be leaving this storage as soon as we get a chance.
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September 2023 by 1DREAM Life
These people that I’ve deal with at the storage they were really nice an they explained everything to me the rite way so I could understand everything literally thanks life storage have a good day
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August 2023 by Kansas Gilleo
Purchasing the unit several days ago and then trying to go in for the first time today after the start putting things in our code didn't work! It took over an hour to be able to start loading her stuff in. Very satisfying hopefully it's not always a problem like everybody else is cold didn't work I had to run to the door and keep it open for everybody to get in not such a good first day that's for sure!So we went back today to bring more items in, our code didn't work again we sat outside the gate for almost an hour . We called the office number no answer, we called customer service number to give them our information to two different reps to find out life storage hasn't life storage? And they couldn't even help us. My boyfriend squeezed thru the locked gate to find two workers just chillin inside ( I had someone go inside that was loading a uhual to get a worker, they never came out) so after another we get in the gate , our code DOESN'T WORK AGAIN. It took us three plus hours to bring our stuff inside,!!! Tried talking to anyone, someone to get a credit to our account for all this nonsense that I do have recorded no one can help???TI would NOT recommend this place ( the first day NO ONES CODE WORKED!!! If you have all day since there is only two dollys , no codes work what a mess!! Now we are looking to move to another storage unit, we don't have three hours towaste to wait to get in a place that is "supposed to be convenient"! Worst experience with a storage unit facility!
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August 2023 by S Lewis
Company was sold to extra storage. now no access after 6pm and on Sunday after 4pm…. Main reason I did business here because of the original hours and I get home from work late and sometime need to store my stuff, these new hours I will soon have to relocate
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June 2023 by Maggie Ramos
Can’t get into my storage and know one is the office. There is a sign at the door at lunch will be back at 2:15 and is 2:48 pm and know one yet. I’m so upset right now. Called customer service and they couldn’t help me get in. I’m the only one with this problem.
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June 2023 by Roy Bey
I wanna thank my brother Majick for gracing me with an amazing deal. His customer service was needed for this was my 3rd place looking for storage & its because of him I decided to stay.
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June 2023 by Baindu Massaquoi
I love this location, service is great and the workers are friendly and helpful!
