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November 2023 by Alexandra De La Cruz
Really good service ! Josue is one of the best !
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June 2023 by Nick Mandera
I kinda feel bad leaving bad reviews but my experience at this store have been awful. The guy that works there is unwilling to help and every time i go there he tells me to call customer service. He even told me to go to the next store, like what? And what to say about the girl? She’s rude and nasty. Gives you attitude for no reason. The only thing you can do there is to pay your bill. That’s it. I’ll never go back there. Too bad because I’ve been going to this store for years and never have i ever experienced something like this.
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August 2021 by Anneury
You won’t get help here even if customer service says it’s an in-store set up. Staff is unwilling to help and beyond disrespectful. Sales guy is rude and arrogant from the beginning, tries to act like a smart*** for no reason yet he “cant” get any of your problems fixed. Doesn’t attempt to search on the computer just straight up says they can’t do it, even if you have all the info in hand. You may also get called d*** by this “expert”. When you ask for someone else you’ll just get lied to and told there’s no one else there. Even if the penguin “manager” walks out from the back door they still offer no help whatsoever and lie saying only a corporate store fix it(more misinformation).Got the issue resolved a couple of blocks away in a different store in 5 minutes no issues whatsoever.It’s no wonder why this store is always empty. Awful service.
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August 2020 by Yan Carlos
Misinformation. Doesn’t give information unless you ask so they can take more money from you.
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December 2019 by Justin Case
Let me start by saying this store has so many things wrong it's hard for me to pick where to start first off the staff is beyond rude from the second you walk in it just feels wrong I went in this store to purchase and upgrade and almost immediately the sales pitch started the phone I was looking to purchase was $149 plus tax for the phone only but not here they try to sell you a new sim charge you activation fees and a few other things making a $149 $220 after their scams so I decided to walk down the block on Fordham road to the corporate store and ended up getting just what I wanted for $98 bucks moral of the story is don't shop here
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October 2018 by Luis Davis
I have had metro pcs for two hours I hate the service but I can make calls and the prices are lowq
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October 2018 by Stephanie
Bad customer service. Cashier's give you arrogant attitude even if are there to buy merchandise. Not friendly or helpful. Try to pressure you to buy what you don't need with sarcasm and plain disregard. You don't leave a happy customer here.
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October 2018 by Monk Jaimen
Good place nice service
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October 2018 by Luis Blanco
El problema es metros me dejí³ incomunicado si ninguna respuesta sí³lo gasto en pagí³ adicionales
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October 2018 by Marlene Marte Alba
(Translated by Google) Very bad experience
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October 2017 by So Basic
Employees were very helpful
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October 2017 by Frederick Deare
Cool workers
