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February 2024 by N. ParkerC
We had to get new phones. Neither of ours were working properly. It was Friday after work and we were tired. The man behind the counter was well informed, friendly, kind and extremely helpful. He gave us excellent service and made us feel important, even while handling other walk-ins simultaneously. Very impressive. I regret not remembering his name, but it was on 2/2/24. Thank you!
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January 2024 by Felix Pena
I had a great experience with the customer service, and help I received by the Rep named Rhea at the Morris Park, Bronx NY location. Rhea did everything she could to assist me she was awesome.
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November 2023 by Ana Felix
The new lady worker was very nice helped me a lot place look different but is ok pay your phone bill all good.
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November 2023 by Minsung Kim
Dishonest. Don't waste your time here.
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June 2023 by Stephen Fagg
Trust me when I tell you this. The lady at the front desk tried to hustle me because I had a phone number from out of town. She would not switch my broken phone to another older phone I had handy with me... She told me because it wasn't 5G capable. Took it to a MetroPCS in Brooklyn NY. Lady there did it, no problem. Watch out for these sketchy people. She was trying to sell me a phone because of my desperate demeanor. I wasn't that desperate (or gullible) though.
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April 2023 by f A
They are big-time scammers. especially when switching from different cellular to metro.I advise you to go to Metro by T-Mobile corporate office not to this store because they will robber you blind. Also They will not give you receipts. They will give u any excuse just to make you believe in them, and they take only cash so they can rob you easilyBe careful
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January 2023 by James Koenig
A little expensive, but good products.
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November 2021 by P Smith
How do you turn a 1 star review into a 5 star rock star review, two little words…..CUSTOMER SERVICE!!!! Initially I had a negative experience at this location. However, the owner reached out to me and was very sincere to rectify the situation. They were having an issue with their payment system n my payment was never processed properly. One thing about paying with plastic is the trail. They eventually located my payment in their system and offered me a refund. I opt to have my service restored instead because of the customer service I received from the owner. He went over n above to make sure I was good. Accountability n treating the customer like first class is everything. Communication is key… if things don’t go your way here for any reason just reach out to the owner, he will make sure you are satisfied with their services.
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October 2021 by jeanpool starlin
Greatest metro pcs ever I love this place J help me out and he was amazing ,that guy J need to own a store !
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June 2021 by MyChildTaehyung KPOP
I just got new phone with new no. They explained me everything about 5G, and its really good service...thanks
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January 2021 by Elizabeth Garcia
Great customer service!. My son and I where around the area looking for the best deals and we saw this metro and decided to pop in. We ended up getting the phones we wanted at an amazing price. We are completely satisfied with our purchase. Will be coming back soon for my granddaughters phone.
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January 2021 by felix zapata
The employee should get a raise. He's a technological guru. He helped me get all my info from boost and gave me a better deal.
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January 2021 by misha addison
friendly and knowledgeable staff. came in for an upgrade. He asked me a couple a of questions and i got exactly what i was looking for.
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November 2020 by f S
They big time scammers. Specially when switching from different cellular to metro.I advise you to go to metro by T-Mobile corporate office not to this store becouse they will robber you blind. Also They will not give you receipt they will give u any excuse to make believe in them and they take only cash so they could robber you easilyBe careful
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December 2019 by hasan nassar
The guy over there is very rude .. he sold my brother a phone yesterday my brother doesn’t speak English ... the phone was supposed to be with the Black Fridays offer price ... he charged him extra .. when I went the next day to return it he gave me half of the money back .. and cursed me in his language
