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February 2023 by Yesenia Ponce
I swap my phone today and he charged me 50 dollars, also I ask for the ticket and he said that he will send on the phone, I was waiting 10 minutes and never had the message, after I was in home and my line was suspended, I returned to the store and he gave me this ticket.
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January 2023 by Savitree Budhu
The are a rip off and u should just go to a coprat store
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January 2023 by Confesora Guerrero
Thank you, khan
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October 2022 by K Torres
They add plans and services that you don’t ask for and then you get hit with the surprise bill when it’s time to pay. I went in for an upgrade, they added insurance and premium services without my consent. On top of it all they were trying to charge $40 for a case and screen protector without mentioning the cost. They just add it to your device cost without asking. And now they are charging $5 to pay the bill in store. Goodbye! You lost a customer
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July 2022 by Emanuila Brahja
Worst service ever
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December 2021 by Tapia Matinez
(Translated by Google) Very good place the girl who attended me very kind I recommend it(Original)Muy buen citio la muchacha que me atendió muy amable se los recomiendo
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June 2020 by Maria
I would like to know why you cannot call this location they are good to get your money but their customer service sucks
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March 2020 by SARAH B KOLL
Quillermo was such a pleasant and informative sales rep and customer care rep. Made me feel like i made a good decison in phones and plans. I switched because of that excelle t customer service and his coworker Carlolina was just as kind assuring me that i had made the right decsion in switching to metro. I hope they keep these employees for a long time. It makes me feel happy that theybwill be taking care of my phones needs in the future. Way to go Metro, i am back because of your excellent sales rep quillermo and Carolina! Thank you!
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August 2019 by SARAH B. KOLL
Quillermo was such a pleasant and informative sales rep and customer care rep. Made me feel like i made a good decison in phones and plans. I switched because of that excelle t customer service and his coworker Carlolina was just as kind assuring me that i had made the right decsion in switching to metro. I hope they keep these employees for a long time. It makes me feel happy that theybwill be taking care of my phones needs in the future. Way to go Metro, i am back because of your excellent sales rep quillermo and Carolina! Thank you!
