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March 2023 by Cojo Tee
Simply put, their customer service is superb. The salesman is knowledgeable about the products and very courteous. There were a lot of bargains and that attracted me to purchase a Samsung iPad for little to nothing for its value.
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October 2021 by Gorgeous Media
Perfect! Switched a line from boost effortlessly with a service and a smile! ??❤️
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September 2021 by Ricardo Buitron
I buy my phone here all the time. Lol the guy there is like family. Good prices and great service...
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June 2021 by Fresh Copy
Perfect! Switched a line from boost effortlessly with a service and a smile! ??❤️
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June 2021 by Ali Alo
Great service
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May 2021 by Jose Rodriguez
Great store great service
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May 2021 by Nanny Ramerize
Malik is the best
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February 2021 by Belal belal
Easy parking all the time and amazing customer service.
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February 2021 by dardan brovina
Great people there always willing to help
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January 2021 by Agueda B.
I went to this T-Mobile location and omg. The service was awesome. Jason and Nina are the real ones. God bless these kids. Wow. Excellent customer service.
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June 2020 by Charina S.
Have gone to this T-Mobile location a couple times. I went this past Monday 6/29 and got exceptional service. My phone was broken for a few days and t mobile customer service over the phone and apple had me running in circles. No one could find a solution to the problem even tho in the end it was a minor fix of putting my SIM card in another T-Mobile phone but i didnt have anyone around that did. I had gone to geek squad at Best Buy in the Bx mall and asked them to at least try but no one was willing. Idk her name but a female worker at this T-Mobile fixed the problem that I had for FIVE DAYS in literally 5-10 min. Communicated easily - listened to me even tho i was frustrated and had an attitude but i was fed up with the problem and no solution. She had no issue putting my SIM card in her phone so I could receive a message to reset a password that was needed. So thank you very much to her and her patience. Maybe the Best Buy workers thought it was too personal a gesture but they could've done a lot more to help, as could have the T-Mobile and apple customer service agents over the phone. I spoke to a total of nine representatives and only two had knowledge and actually moved me up along the process of solving my problem before i encountered the great help at this T-Mobile. After I was done I stayed inside the store downloading some apps I needed and a new agent would come up and ask if I needed help or was already assisted literally every couple mins. I also used to frequent the Fordham location and this one does not compare. Clean - helpful and not rushing u out. Thank you guys for the great customer service!
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August 2019 by Roxanne Evans
The customer service is Great!! Gave me a free case, and a discount on another one, patient curteuos, professional.?
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July 2019 by Cyreeta Evans
The customer service is Great!! Gave me a free case, and a discount on another one, patient curteuos, professional.😊
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April 2019 by Gregory Arnold
The best metropcs on the block
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January 2019 by Luis Diaz Diax
Free phone . Amazing deal. Amazing service
