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June 2025 by Jackie Amaya
YES, THERE ARE 2 NASTY GIRLS WORKING HERE WHO REFUSE TO HELP OR DON'T KNOW HOW. JUST GETTING ATTITUDE AND THINKING THEY KNOW BETTER THAN CUSTOMERS, FOR THAT ZERO STARS.
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February 2025 by Amanda Amanda
TOO BAD IT'S CLOSE TO WHERE I LIVE. I NEVER GET ANY HELP HERE. THERE ARE 2 GIRLS WORKING HERE WHO REFUSE TO HELP OR DON'T KNOW HOW. THEY REFUSED TO HELP ME SO I WENT TO THE METRO PCS ON 207th ST AND BROADWAY AND I WAS HELPED IMMEDIATELY. THIS HAPPENED MANY TIMES.
THE OWNER SHOULD FIRE THESE LAZY AND NASTY GIRLS AND HIRE PEOPLE WHO LIKE TO WORK AND MAKE MONEY FOR HIM
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January 2025 by JohannaMO
Great seevice
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December 2024 by Griselda Delrosario Peralta
Very nice girls in that store , they have a good deals for Holliday's
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August 2024 by Me Me
The Latino man with long hair was incredibly rude and unprofessional. He should not be dealing with customers. I visited the store on 08/2/24 to inquire about getting a phone on credit, similar to other stores. After waiting for nearly 30 minutes, it was finally my turn. I asked him about the process of getting a phone and paying for it through my bill, as I was tired of phones breaking down quickly. He bluntly responded that MetroPCS doesn't offer that option, insisting I buy the phone outright with cash. He went on a rant, saying they don't need my credit score, my social security number, or any other details.
When I tried to clarify, mentioning that I was almost certain I had done something similar with MetroPCS before, and that I would check with a friend who is a manager, he rudely interrupted and dismissed me with a curt "good day to you." His behavior was so off-putting and unprofessional that I will never set foot in that store again. They need customer-oriented staff who know how to interact with the public. This man should be relegated to a position where he has no contact with customers.
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February 2024 by Judith Israel
Waited too long to open it said open at 10:30 am but they don’t
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September 2023 by Geraldine Javier
Richard
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March 2023 by Carmen Herrera
Wonderfully well, thank you Katherine for the sale of the tablet, very good seller, I loved it, because of employees like her, I am still in this company.
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March 2023 by Clarimer Garcia
Katherine and Jehanny excellent customer service and make a good team.
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March 2023 by K P
Very good store, excellent customer service, they explain very well about the promotions and services.
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August 2022 by Dioni P
Very good customer service, the girls helped me a lot with some problems with my cell phone.
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August 2022 by anahy martinez
It's not open, it's at 11:01 and it's not open, I don't know why the page is deceiving customers.
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July 2022 by Frieda Shasho
Great service
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July 2022 by Phillip Gerba
I've never had worse buyers remorse than shopping here yesterday. I asked for the phone I wanted, then the salesperson sold me a phone. I realized it was NOT the phone I'd asked for, but she would not return it less than 5 minutes after I'd bought it. Then after I had a chance to look at the return policy it seems I had 14 days to return it, so I went back during the posted business hours and there was nobody there to let me in. I've never felt so betrayed by a store before. I will never buy another phone at a brick and mortar store again.
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July 2022 by Joey Sakkal
Catherine and Penolope are the best they helped me get a new phone and transferred all my information! Definitely recommend
