-
January 2024 by lance johnson (Lanz Knights)
Had an appointment set for 9:15am, front reception Johanna took me right away despite being early. I was issued a new card and educated on how to use/register for the NYMCU app and was out of the bank in under 10mins!
-
January 2024 by Sheryl Rosales
Algala Anderson is best employee I have ever met. She is hard working,willing to go beyond to help her clients and heart warming. I hope the Bronx branch could postpone her retirement,so she can help more people like me and get the excellent service. Looking forward to see her at Bronx branch MCU. I'll miss you,once you retire. -SR
-
January 2024 by Keanna
Algala Anderson was so delightful. I am extremely happy with my experience. It was my first time in the branch to open a new account and I received all the help I needed.
-
January 2024 by Yvonne Ruiz
I was seen by Ms. Anderson who was very professional, polite and extremely informative. By far the best experience I’ve received at MCU in comparison to the other visits. She was tremendously helpful, as well as, patient. If banks had more employees such as her it would be smooth sailing all across the board.
-
December 2023 by Kayla Drayton
The Branch Manager Courtney is very unprofessional , and rude. He lacks sense of urgency and going above and beyond for the customer. He speaks to customers like they are children, and makes very unnecessary comments as the team leader. I liked this branch until I encountered him. Now that I have experience his overzealous need of feeling wanted and needed I now see that the feedback on yelp, and Google is absolutely correct! I will not do business in this location ever again!!
-
November 2023 by Delroy Hutchinson
It's been an amazing experience speaking to Algala Anderson..she was awesome in helping me solve my problem with my account..I strongly recommend that people should take timeout to say thanks to her for her unselfish customer service skills..thanks again Algala Anderson ..it was a pleasure..
-
September 2023 by darren Mc
Ms Anderson helped me open my savings & checking . She was absolutely phenomenal!! With service she gives I'll bank here ALWAYS!! Don't let her go. PLEASE!!!
-
September 2023 by Jasmin Hunt
Algala Anderson displayed exceptional professionalism, attentiveness, and personable qualities. I scheduled the appointment online, arrived early, and experienced a brief wait. My needs were promptly addressed as she took the time to answer my questions with patience and extensive knowledge. Her customer support approach sets a high standard for excellence.
-
September 2023 by Stephanie Kaloko-Fletcher
Today was my first time at this location and from the start I was met with a warm welcome by the staff there my business was handled in a timely manner. One staff member in particular stood out with how I observed her interaction with the clients and even how the clients interacted with her as they came in . Gail Anderson was so professional, kind and really went above with helping the each client ; Within my short time in the bank . I was so highly impressed by her and I am so glad that someone like her is working where I bank. Such good service is so rare to receive nowadays and today I got to experience what going above and beyond feels like. Thank you Gail Anderson.
-
September 2023 by Damali Whyte
Algala Anderson was a breathe of fresh air. She was very professional and made my experience very memorable. I will definitely recommend my friends and family. Thank you so much
-
August 2023 by Donalyn Appleton
Ms. Algala Anderson was extremely helpful, tactful, and showed much enthusiasm. I can see she is an asset to your theme. "High five to you Ms. Anderson keep up the great work. You made my day."
-
August 2023 by Margaret Smalls
Jena a Fodanah is a beautiful person and an amazing asset to the Bronx location. She extremely professional, patient and really took her time going above and beyond with me today. I will always cherish that.
-
August 2023 by Arthur Mathis
I received exceptional service from Shanise Jordan today. She solved my problems rapidly and was professional throughout the entire process. The Branch Manager Courtney Richards was also very helpful and exceeded my expectations. Thank you for your service today.
-
July 2023 by Renee Cash
Algala Anderson aka Ms Gail was pleasant nice and very great to work with. She took care of my needs, Great personality and smile and beautiful spirit. She is Very knowledgeable!!
-
July 2023 by rebecca biney
Ms. Algala Anderson has such patience. She has helped me save money by opening a CD. She was so helpful and energetic. Easy helping. I'll come back for her help.