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March 2024 by Amr Ahmed
Reliable AAA Towing services. Fast and honest.
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March 2024 by Morning debruin
Excellent service for years!
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February 2024 by Nancy Esperon
Took car in for service/assessment/estimateat 8:30 for a possible ignition replacement Wasn't contacted till about 12 PM. Told it would take till 4PM. After balking, I was able to pick car up at about 3PM.Towed next day as car wouldn't start next morning. Now told it is not the ignition, but a new problem - the starter...hmmm!Bottom line: cost: over $800 total. Missed medical appointments; loss of pay (job); emotional duress.
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February 2024 by Shelton Collins
My experience at Nor-Bay has always been great. Paul (Manager) does a awesome job.
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November 2023 by Willie Dent
Very professional, great service, didn't have a appointment, bur was still able to get work doneService: General repairs & maintenance
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October 2023 by Renato Zeko
Felt trust with AAA preferred and generally a good energy form the positive who were positive. They did not try to sell me on any extra work for the car, which was a +++++
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September 2023 by Angelina Curet
Honestly the best mechanic I’ve ever been to. Paul has helped me for years and I have never felt like I’ve been played or lost out on money. Very respectful and patient if you have a million questions. Most jobs your car will be rotated within 2 business days. Maybe a tad bit longer if it’s a Friday but considering the shorter hours worked on the weekend makes it understandable. If you work a reg 9-5 and talk with Paul about picking the car up later due to your schedule, he usually will stay for you to pick up the car. Never have gotten anything stolen from my car and I’ve accidentally left my sons tablet in there multiple times and it’s always where I leave it. If there’s any follow up issues after the car he isn’t going to charge you to check it. Currently I’m in a blood contract with my warranty and the ford company down the block and I hate that I can’t come to Paul about my car issues. But there are even times Paul will check my car to see the issue and diagnose it without charging so I can go to that other company with the issues already diagnosed.
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September 2023 by Regina Milligan
I'm a loyal customer. I've been bringing every car I've owned here for many years. They never disappoint.
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September 2023 by Michele Griffin
Paul and his team work very hard to accommodate and satisfy their customers.
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August 2023 by Mohamed Sakho
Ryan had great customer service real conscientious and reliable
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July 2023 by Gabriel Colon
Called AAA due to keys being locked inside the car and a dead battery. Luis Ortiz called 20 minutes after AAA's notification that someone was on the way. Mr. Ortiz was professional and put me at ease as soon as I told him the problem. He was able to fix the issue in about 5 minutes. Super friendly and courteous. A+ for this gentleman
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June 2023 by Harry Rivera
Honest, trustworthy repair shop. Reasonable rates. They stand behind their work. One time I had an issue with a repair they did on my car, took it back and they resolved everything for me. Had my wifes car towed there recently after a breakdown, not only did they fix that problem but also found the cause of a separate problem that no other repair shop was able to fix. So far they have exceeded my expectations and I'm very satisfied with their service and will continue bringing my vehicles to them.Services: Steering & suspension repair
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June 2023 by Gappy Binpaid
Brought my car in from another shop that was giving me trouble & long wait times, Norbay was able to go through my warranty company, fix my BMW’s engine & have it ready in 2-3 weeks. Shop was very cooperative and transparent during entire process and everyone was mad nice! Most definitely recommend bringing your cars here for any problems ?
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May 2023 by helen cendrowski
I have been going to Nor-bay for over 15 years. I trust them completely to do a great job at a great price.Services: General repairs & maintenance
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May 2023 by Denise Wagner
I go to Norbaby every year for my NY inspection and usually Paul is my guy. Today Ryan was in charge and I had such a great experience! Thank you for making sure my car health needs were met and being so kind and professional.Service: General repairs & maintenance
